[BUG] Claude Code process exits with code 3221225477 (STATUS_ACCESS_VIOLATION) on ARM64 Windows 11 when accessing folders from desktop app
Open 💬 3 comments Opened Jun 14, 2026 by estheralele-ai
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Every time I ask Claude Code to access my computer's folders through the desktop app, the session crashes with exit code 3221225477.
Environment:
- OS: Windows 11 Home (ARM64)
- App version: 1.12603.1
- Architecture: arm64
- Node version: 24.16.0
- What happens:
The Claude Code process exits with code 3221225477 immediately when attempting to access the local filesystem. Also, when I try to do big tasks. The desktop app shows the session as failed. The error appears in the logs as: Error: Claude Code process exited with code 3221225477
What Should Happen?
Claude Code should be able to access folders without crashing.
Error Messages/Logs
Claude Code process exited with code 3221225477
Steps to Reproduce
- Open the Claude desktop app on ARM64 Windows 11
- Start a new Claude Code session
- Ask Claude to access or list files in any local folder (e.g. "what files are in my Documents folder?")
- The session immediately crashes with exit code 3221225477
- Reproducible every time — happens consistently on any folder access request
Claude Model
Opus
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
2.1.177 (Claude Code) PS C:\Users\uwado>
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Non-interactive/CI environment
Additional Information
_No response_
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