[BUG] Claude Code process exits with code 3221225477 (STATUS_ACCESS_VIOLATION) on ARM64 Windows 11 when accessing folders from desktop app

Open 💬 3 comments Opened Jun 14, 2026 by estheralele-ai

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Every time I ask Claude Code to access my computer's folders through the desktop app, the session crashes with exit code 3221225477.
Environment:

  • OS: Windows 11 Home (ARM64)
  • App version: 1.12603.1
  • Architecture: arm64
  • Node version: 24.16.0
  • What happens:

The Claude Code process exits with code 3221225477 immediately when attempting to access the local filesystem. Also, when I try to do big tasks. The desktop app shows the session as failed. The error appears in the logs as: Error: Claude Code process exited with code 3221225477

What Should Happen?

Claude Code should be able to access folders without crashing.

Error Messages/Logs

Claude Code process exited with code 3221225477

Steps to Reproduce

  1. Open the Claude desktop app on ARM64 Windows 11
  2. Start a new Claude Code session
  3. Ask Claude to access or list files in any local folder (e.g. "what files are in my Documents folder?")
  4. The session immediately crashes with exit code 3221225477
  5. Reproducible every time — happens consistently on any folder access request

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.177 (Claude Code) PS C:\Users\uwado>

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Non-interactive/CI environment

Additional Information

_No response_

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