[BUG] Claude code can no longer be installed or updated using native installer on IPV6-only networks
Open 💬 0 comments Opened Jun 12, 2026 by sndrtj
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
[!NOTE] Version note: I cannot confirm "latest version" because this bug blocks updating on my machine. Installed version:2.1.119. This is a server-side/infrastructure issue, independent of client version. The version I run has no bearing on whetherdownloads.claude.aipublishes an AAAA record.
Updating claude using claude update fails with the following on a machine connected to an IPV6-only network:
Checking for updates to latest version...
Error: Failed to install native update
Error: Failed to fetch version from https://downloads.claude.ai/claude-code-releases/latest: ECONNREFUSED
This is due to there not being a AAAA record for downloads.claude.ai anymore:
dig AAAA downloads.claude.ai
; <<>> DiG 9.18.39-0ubuntu0.24.04.5-Ubuntu <<>> AAAA downloads.claude.ai
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36677
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;downloads.claude.ai. IN AAAA
;; AUTHORITY SECTION:
claude.ai. 1627 IN SOA isla.ns.cloudflare.com. dns.cloudflare.com. 2406270842 10000 2400 604800 1800
;; Query time: 4 msec
;; SERVER: 127.0.0.53#53(127.0.0.53) (UDP)
;; WHEN: Fri Jun 12 11:57:08 UTC 2026
;; MSG SIZE rcvd: 110
````
Trying to install claude fresh using the native installer at `https://claude.ai/install.sh` *also fails* , because that's a 302 to `https://downloads.claude.ai/claude-code-releases/bootstrap.sh`.
I'm pretty sure this used to work before.
### What Should Happen?
There should be an AAAA record for `downloads.claude.ai`.
### Error Messages/Logs
```shell
claude update
Current version: 2.1.119
Checking for updates to latest version...
Error: Failed to install native update
Error: Failed to fetch version from https://downloads.claude.ai/claude-code-releases/latest: ECONNREFUSED
Try running "claude doctor" for diagnostics
curl -fsSL https://claude.ai/install.sh
curl: (7) Failed to connect to downloads.claude.ai port 443 after 2 ms: Couldn't connect to server
dig AAAA downloads.claude.ai
; <<>> DiG 9.18.39-0ubuntu0.24.04.5-Ubuntu <<>> AAAA downloads.claude.ai
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 62251
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;downloads.claude.ai. IN AAAA
;; AUTHORITY SECTION:
claude.ai. 1613 IN SOA isla.ns.cloudflare.com. dns.cloudflare.com. 2406270842 10000 2400 604800 1800
;; Query time: 1 msec
;; SERVER: 127.0.0.53#53(127.0.0.53) (UDP)
;; WHEN: Fri Jun 12 12:04:32 UTC 2026
;; MSG SIZE rcvd: 110
Steps to Reproduce
- Provision any machine with only IPV6 connectivity (e.g. Hetzner box without ipv4 address)
- Run
claude updateor try to install using the native installer athttps://claude.ai/install.sh
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.119
Platform
Anthropic API
Operating System
Ubuntu/Debian Linux
Terminal/Shell
Other
Additional Information
_No response_