Version app-1.11187.4 of claude.desktop not opening after update on new version windows 11, European/switzerland

Resolved 💬 1 comment Opened Jun 8, 2026 by PYIoj Closed Jun 11, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Title: [BUG] Claude Desktop fails to launch after auto-update to app-1.11187.4 on Windows 11 (rollback to 1.11187.2 fixes it)

What's Wrong?

Claude Desktop stopped launching after it auto-updated to version app-1.11187.4
on the morning of 2026-06-08. The previous version, app-1.11187.2, launches
normally. The folder app-1.11187.4 was created at 2026-06-08 09:10, which
coincides exactly with when the app stopped launching.

After deleting the app-1.11187.4 version folder so the app fell back to
app-1.11187.2, Claude Desktop launched and works normally again. This isolates
the broken version: same machine, same user profile, same install — only the
version differs.

Steps to Reproduce

  1. Have Claude Desktop installed (per-user install under the user profile).
  2. Let it auto-update to app-1.11187.4.
  3. Launch Claude Desktop from the Start menu shortcut.

→ App does not open.

  1. Stop all claude processes, delete

%LOCALAPPDATA%\AnthropicClaude\app-1.11187.4

  1. Launch again → app falls back to app-1.11187.2 and opens normally.

Expected Behavior

Claude Desktop should launch normally after auto-updating to app-1.11187.4.

Affected Version

  • Broken: app-1.11187.4 (auto-update, 2026-06-08 09:10)
  • Last working: app-1.11187.2

Environment

  • OS: Windows 11 [BUILD: ____ — siehe Befehl oben eintragen]
  • Note: machine was in-place upgraded Windows 10 → Windows 11 ~1 week before

the issue; Claude Desktop worked fine on Windows 11 until the 2026-06-08
auto-update.

  • Install type: per-user (classic installer), %LOCALAPPDATA%\AnthropicClaude\app-*

Workaround

Delete the app-1.11187.4 version folder; the app falls back to app-1.11187.2
and launches correctly:

Get-Process claude -ErrorAction SilentlyContinue | Stop-Process -Force
Start-Sleep -Seconds 2
Remove-Item -Recurse -Force "$env:LOCALAPPDATA\AnthropicClaude\app-1.11187.4"

What Should Happen?

betroffen sind offenbar Maschinen, deren Windows-Systemsprache nicht Englisch ist

Error Messages/Logs

Steps to Reproduce

..

Claude Model

Other

Is this a regression?

Yes, this worked in a previous version

Last Working Version

1.11187.2

Claude Code Version

.

Platform

Other

Operating System

Windows

Terminal/Shell

Other

Additional Information

.

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