Version app-1.11187.4 of claude.desktop not opening after update on new version windows 11, European/switzerland
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Title: [BUG] Claude Desktop fails to launch after auto-update to app-1.11187.4 on Windows 11 (rollback to 1.11187.2 fixes it)
What's Wrong?
Claude Desktop stopped launching after it auto-updated to version app-1.11187.4
on the morning of 2026-06-08. The previous version, app-1.11187.2, launches
normally. The folder app-1.11187.4 was created at 2026-06-08 09:10, which
coincides exactly with when the app stopped launching.
After deleting the app-1.11187.4 version folder so the app fell back to
app-1.11187.2, Claude Desktop launched and works normally again. This isolates
the broken version: same machine, same user profile, same install — only the
version differs.
Steps to Reproduce
- Have Claude Desktop installed (per-user install under the
userprofile). - Let it auto-update to app-1.11187.4.
- Launch Claude Desktop from the Start menu shortcut.
→ App does not open.
- Stop all claude processes, delete
%LOCALAPPDATA%\AnthropicClaude\app-1.11187.4
- Launch again → app falls back to app-1.11187.2 and opens normally.
Expected Behavior
Claude Desktop should launch normally after auto-updating to app-1.11187.4.
Affected Version
- Broken: app-1.11187.4 (auto-update, 2026-06-08 09:10)
- Last working: app-1.11187.2
Environment
- OS: Windows 11 [BUILD: ____ — siehe Befehl oben eintragen]
- Note: machine was in-place upgraded Windows 10 → Windows 11 ~1 week before
the issue; Claude Desktop worked fine on Windows 11 until the 2026-06-08
auto-update.
- Install type: per-user (classic installer), %LOCALAPPDATA%\AnthropicClaude\app-*
Workaround
Delete the app-1.11187.4 version folder; the app falls back to app-1.11187.2
and launches correctly:
Get-Process claude -ErrorAction SilentlyContinue | Stop-Process -Force
Start-Sleep -Seconds 2
Remove-Item -Recurse -Force "$env:LOCALAPPDATA\AnthropicClaude\app-1.11187.4"
What Should Happen?
betroffen sind offenbar Maschinen, deren Windows-Systemsprache nicht Englisch ist
Error Messages/Logs
Steps to Reproduce
..
Claude Model
Other
Is this a regression?
Yes, this worked in a previous version
Last Working Version
1.11187.2
Claude Code Version
.
Platform
Other
Operating System
Windows
Terminal/Shell
Other
Additional Information
.
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