[BUG] Claude Desktop 1.11187.1 (Windows MSIX) crashes ~18s after launch — main process rss reaches ~2.7GB then dies
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude Desktop crashes consistently ~15-20 seconds after every launch.
The window appears and renders, then the process dies. Crash loop repeats
on every relaunch. Started immediately after auto-update from 1.10628.2.0
to 1.11187.1.0 (June 5, 2026). Previous version worked fine.
Environment
- App version: 1.11187.1 (MSIX / Windows Store install, package Claude_pzs8sxrjxfjjc)
- OS: Windows 11
- Account: Enterprise/Team org, 12 enabled skills, 4 custom MCP servers
Log evidence (main.log)
- Startup completes normally (main_view_dom_ready ~1.3s)
- [SkillsPlugin] Starting skills sync / Found 12 enabled skills
- [event-loop-stall] main process blocked ... rss 1647MB → rss 2748MB within ~18s of launch
- Log cuts off, app restarts. Pattern repeats every launch.
What I tried (none helped)
- Cleared local-agent-mode-sessions (had 5,750 session folders / 670MB) —
confirmed loading with existingSessions=0, still crashes
- Full PC reboot
- Launching with --disable-background-networking (workaround from #48942)
- Disabling all custom MCP servers (renamed claude_desktop_config.json)
Expected
App should not exhaust memory at startup. Possibly related to #48942
(skills sync memory leak) and #61992, but the --disable-background-networking
workaround does not help in my case.
main.log attached.
What Should Happen?
The app should stay running after launch. Memory should not grow to ~2.7GB
and crash within ~18 seconds of startup.
Error Messages/Logs
No explicit error before death — log simply cuts off after memory spike, then app restarts.
Last lines before each crash (main.log):
[SkillsPlugin] Starting skills sync
[SkillsPlugin] Found 12 enabled skills
[event-loop-stall] main process blocked for 1065ms (total 1, cumulative 1065ms, rss 1647MB)
[event-loop-stall] main process blocked for 3898ms (total 2, cumulative 4963ms, rss 2748MB)
(log ends — app relaunches ~19s later)
Also recurring:
[error] Sentry caught: { type: 'Unknown', value: 'No message', stack: undefined }
Tried and did NOT help:
- Clearing local-agent-mode-sessions (5,750 folders / 670MB) — relaunched with existingSessions=0, still crashes
- Full PC reboot
- --disable-background-networking (workaround from #48942)
- Disabling all custom MCP servers (renamed claude_desktop_config.json)
Steps to Reproduce
- Claude Desktop auto-updates from 1.10628.2.0 to 1.11187.1.0 (Windows MSIX / Store install)
- Launch Claude Desktop
- Window appears and renders normally (dom-ready ~1.3s)
- Within ~15-20 seconds, main process memory grows to ~2.7GB (per event-loop-stall warnings in main.log)
- App dies with no error dialog, then relaunches — crash loop repeats on every launch
Happens 100% of the time. Account has 12 enabled skills and 4 custom MCP servers,
but crash persists even with all MCP servers disabled.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
1.10628.2.0
Claude Code Version
N/A — Claude Desktop app bug, not CLI. Desktop app version: 1.11187.1 (MSIX/Store)
Platform
Other
Operating System
Windows
Terminal/Shell
Other
Additional Information
Desktop app (GUI) bug — crash loop started immediately after MSIX auto-update
on June 5, 2026. Possibly related to #48942 / #61992 (startup OOM), but the
--disable-background-networking workaround does not help in my case.
Crash persists with all custom MCP servers disabled and with local sessions cleared.
main.log available on request.
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5 Comments
Found 3 possible duplicate issues:
This issue will be automatically closed as a duplicate in 3 days.
🤖 Generated with Claude Code
Not a pure duplicate — those issues are macOS-centric, and the
--disable-background-networking workaround from #48942 does NOT work
in my case. This is Windows 11 + MSIX (Store) install, started with
the 1.11187.1 auto-update. Keeping this open as a Windows data point.
i have this exact issue on 1.11187.4
windows**
I am dealing with this exact issue today. I upgraded to the new claude version that dropped yesterday. Today, whenever I launch claude, a process increase memory the same way and then it closes the app. Spent the entire day trying to solve it. So frustrating.
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