Claude Code fails to detect Claude Max subscription - stuck on basic tier limitations

Resolved 💬 9 comments Opened Aug 25, 2025 by jradfs Closed Jan 10, 2026

Problem

Claude Code CLI is not recognizing my Claude Max ($200/month) subscription and is limiting me to basic tier features, despite having full access in the web interface.

Expected Behavior

  • Access to Claude 3.5 Opus 4.1 model
  • 1 million token context window
  • All Claude Max subscription features

Actual Behavior

  • Only basic tier models available
  • Limited context window
  • Features behave as if I have Claude Pro ($20) instead of Claude Max ($200)

Environment

  • Claude Code Version: 1.0.90
  • Platform: macOS (Darwin 24.5.0)
  • Subscription: Claude Max ($200/month) - verified active in web interface
  • Web Interface: Works correctly with full Claude Max features

Troubleshooting Steps Attempted

  1. ✅ Cleared configuration cache: rm -rf ~/.config/claude-code
  2. ✅ Attempted authentication refresh
  3. ✅ Verified subscription is active in web interface
  4. ✅ Confirmed Claude Code is up to date (1.0.90)

Additional Context

This appears to be a subscription tier detection bug where the CLI defaults to basic tier permissions despite valid Claude Max authentication. The web interface correctly recognizes the subscription level.

Request

Please fix the subscription tier detection mechanism in Claude Code CLI to properly inherit permissions from the authenticated account's subscription level.

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