[BUG]

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I am unable to verify my phone number and log in to Claude Code despite having an active paid Claude subscription.

My email address was verified successfully, and I purchased the subscription using my Visa card. However, when I attempt to verify my phone number (+998 97 222 07 19), I receive the error:

"Too many attempts. Wait a few minutes before trying again."

The issue continues even after waiting and trying again.

In addition, when I try to sign in to Claude Code using my Claude subscription account, the login process fails with:

"Request failed with status code 400"

As a result, I cannot access and use Claude Code even though my subscription is active and paid.

What Should Happen?

I should be able to verify my phone number and access Claude Code normally using my active paid account.

After entering my phone number (+998 97 222 07 19), I should receive a verification code and complete the verification process successfully.

Since I have already paid for Claude services (Invoice LQ8NPIOZ-0001, Amount Paid: $5.60 on June 2, 2026), my account should be recognized as an active customer and I should be able to log in to Claude Code without receiving the error "Request failed with status code 400". :contentReference[oaicite:0]{index=0}

Expected behavior:

• Phone verification code is sent successfully.
• Phone number verification completes successfully.
• Claude Code authentication completes successfully.
• Claude Code becomes accessible through my paid account without errors.

Invoice-LQ8NPIOZ-0001 (1).pdf

Receipt-2683-8255-0857 (1).pdf

Error Messages/Logs

Phone Verification Error:

"Too many attempts. Wait a few minutes before trying again."

Claude Code Login Error:

"Request failed with status code 400"

Additional Context:
- Email verification completed successfully.
- Active Claude subscription purchased and paid.
- Phone number: +998 97 222 07 19.
- Unable to complete phone verification.
- Unable to access Claude Code despite having an active paid account.

Steps to Reproduce

1. Go to https://claude.ai and sign in with my email account.
2. Verify the email address successfully.
3. Purchase a Claude subscription using a Visa card.
4. Attempt to verify the phone number: +998 97 222 07 19.
5. Click "Send verification code".
6. The system displays the error:

"Too many attempts. Wait a few minutes before trying again."

1. Wait and retry the verification process.
2. The same error continues to appear and phone verification cannot be completed.
3. Install and open Claude Code.
4. Choose the option to log in using a Claude subscription account.
5. Complete the browser authentication flow.
6. Return to Claude Code after authentication.
7. Claude Code fails to log in and displays:

"Request failed with status code 400"

Expected Result:

• Verification code should be sent successfully.
• Phone number verification should complete successfully.
• Claude Code should authenticate and open normally for the paid account.

Actual Result:

• Phone verification repeatedly fails with "Too many attempts".
• Claude Code login fails with "Request failed with status code 400".
• Unable to use Claude Code despite having an active paid subscription.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

Claude Code VS Code Extension: 2.1.160, Claude Desktop: 1.9659.2.0

Claude Code Version

Claude Code VS Code Extension: 2.1.160, Claude Desktop: 1.9659.2.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

I have an active paid Anthropic account and successfully completed payment on June 2, 2026. A copy of the payment receipt and invoice is attached.

Account details:

• Email: keskak1989@gmail.com
• Phone number: +998 97 222 07 19
• Country: Uzbekistan

Additional observations:

• Email verification completed successfully.
• Phone verification fails with the message:

"Too many attempts. Wait a few minutes before trying again."

• Claude Code login fails with:

"Request failed with status code 400"

• The Claude Code extension is installed in VS Code (version 2.1.160).
• Claude Desktop is installed (version 1.9659.2.0).
• The claude command is not available in Command Prompt or PowerShell:
• claude -v → command not found
• where.exe claude → no files found
• Because of these issues, I cannot access Claude Code despite having a paid account.

Attached files:

• Screenshots of the phone verification error.
• Screenshots of the Claude Code login error.
• Payment receipt and invoice confirming the successful payment.

Invoice-LQ8NPIOZ-0001 (1).pdf

Receipt-2683-8255-0857 (1).pdf

<img width="1192" height="788" alt="Image" src="https://github.com/user-attachments/assets/e0a7f2ab-bec8-4511-aebb-fe70fab12d06" />

<img width="1508" height="951" alt="Image" src="https://github.com/user-attachments/assets/3da9f264-7cb0-4a11-a4cf-8f495bbd7350" />