[BUG] Repeated "Image couldn't be processed" API errors consuming usage limit in Claude Code

Status Open
Reported on v2.1.140
Maintainer reply None cached
Activity 33 comments · opened May 26, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Description

Claude Code repeatedly triggered image processing errors that consumed my entire usage limit without producing useful output. After an initial failed attempt to process a base64-encoded image, every subsequent request in the conversation triggered the same error.

Error Pattern

The following error appeared on every tool invocation after the initial failure:

An image couldn't be read. Rewind to remove it and try a different format.
API Error: an image in the conversation could not be processed and was removed. Re-read the file with a different approach if you still need it.
Tool calls that triggered the error:

  • Read bg66xakij.output
  • ToolSearch
  • Generic tool usage
  • "Verify image then send all preview emails"
  • "Follow redirect to confirm 200"

Actual Behavior

The error persisted across all subsequent requests, consuming my entire 5-hour usage limit without producing useful work.

Environment

  • Product: Claude Code Desktop MacOS
  • Conversation ID: 215474449845617
  • Date: May 26, 2026
  • MacOS Version 26.3.1 (a) (25D771280a) Claude desktop version: "May 22, 2026 1.8555.1"

Impact

This bug consumed my entire usage allocation, preventing me from completing my work.

What Should Happen?

Expected Behavior

After an image processing error, Claude Code should either:

  • Stop attempting to process the problematic image
  • Allow the conversation to continue without repeatedly triggering the same error
  • Not consume usage credits for repeated error states

Error Messages/Logs

Image couldn't be processed
An image couldn't be read. Rewind to remove it and try a different format.
View details
API Error: an image in the conversation could not be processed and was removed. Re-read the file with a different approach if you still need it.

Steps to Reproduce

Steps to Reproduce

  1. Asked Claude Code to append an image to an email template
  2. Claude Code attempted to read base64-encoded image from /tmp/barberas-email/logo-base64.txt
  3. Initial commands executed:
  • cat /tmp/barberas-email/logo-base64.txt | wc -c (returned 2098)
  • cat /tmp/barberas-email/logo-base64.txt | head -c 100 && echo "..."
  1. Received error: "API Error: an image in the conversation could not be processed and was removed"
  2. Every subsequent request triggered the same error repeatedly

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.140 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

<img width="1196" height="464" alt="Image" src="https://github.com/user-attachments/assets/c40d9415-63ae-42ba-97ec-30cf8c4dc4e0" />

<img width="1210" height="622" alt="Image" src="https://github.com/user-attachments/assets/44a4abd0-e74c-4a13-b636-f82fe68abb27" />

View original on GitHub ↗

33 Comments

mmffdev · 3 months ago

Same error here but it says:

API Error: an image in the conversation could not be processed and was removed. Re-read the file with a different approach if you still need it.

keeps repeating through the VS Code Extension on Opus 4.8

Galven · 2 months ago

+1

CloudyChai · 2 months ago

Was happening today. Burned through my 5 hour within 2 prompts..

popsandthefamily · 2 months ago

Also happened to me in Claude for VS Code, I wiped my 5 hours out in an hour flat somehow.

jaydeep-devx · 2 months ago

yes same with me

jaydeep-devx · 2 months ago

just one prompt with claude this and my limit got reached

nazarrd · 2 months ago

Same with me, got multiple similar error and wiped my 5 hours that was just reset. I was on max 5x plan.

azzapoys · 2 months ago

Same here, usage went in 2 mins after one prompt after resetting, on the pro licence also.

hossein-webdev · 2 months ago

I'm getting the same error here:

"API Error: an image in the conversation could not be processed and was removed. Re-read the file with a different approach if you still need it."

The issue also consumed my MAax plan usage in less than 5 minutes. I NEED MY USAGE RESTORED !!!!

Because of this error, I couldn't finish my project on time and now I have to wait 5 hours before I can continue.

beztebya666 · 2 months ago

+1
@ThariqS

beztebya666 · 2 months ago

<img width="1214" height="829" alt="Image" src="https://github.com/user-attachments/assets/efceefb1-4f72-4e02-9919-4eda7a08727c" />

MichaelUray · 2 months ago

Same here:

API Error: an image in the conversation could not be processed and was removed. Re-read the file with a different approach if you still need it.

API Error: Server is temporarily limiting requests (not your usage limit) · Rate limited
ThalionA · 2 months ago

+1. It's been happening since yesterday continuously. It's unusable!

ELMarso-ux · 2 months ago

I’ve encountered the same issue. Has any solution been found yet? Is everyone still experiencing this problem?

spamstoper-star · 2 months ago

Damn Claude. Give me my tokens back!

roosemberth · 2 months ago

Just hit this issue, drained a pro 5× in a few prompts.

yangleir · 2 months ago

terrible. I also have this bug. And tokens used very fast (less than half min use all 5 hour) even I am the 5X user.

mariannat111 · 2 months ago

same error "API Error: an image in the conversation could not be processed and was removed. Re-read the file with a different approach if you still need it.". The tokens had used do fast that even the request to compact the context was non finished.
Opus 4.7.

jaydeep-devx · 2 months ago

Anyone form the Anthropic team are working on this ?

Killertoad · 2 months ago

Same issue, one prompt with the error: "API Error: an image in the conversation could not be processed and was removed. Double press esc to edit your message, or re-read the file if you still need it.
API Error: Server is temporarily limiting requests (not your usage limit) · Rate limited"

Used all my 5 hour usage. Absurd

semyon-t · 2 months ago

very annoying...

lukesoftware · 2 months ago

I think the error is with QR code images

arunchris · 2 months ago

This bug is super annoying and drains the 5 hour limit tokens in a few prompts

<img width="981" height="332" alt="Image" src="https://github.com/user-attachments/assets/b766b7bc-1cc9-4e44-8de0-222e1ea0b744" />

LeeStevens318 · 2 months ago

Wasted my whole 5 hour window

<img width="521" height="1264" alt="Image" src="https://github.com/user-attachments/assets/cdcf5f49-3f45-4233-8b8a-8e78aff319c9" />

Fabian-Wacker-Starke · 2 months ago

Since today i have the same problem, 5 hour session limit is reached in minutes.

tkdgusqkr-g · 2 months ago

I have the same problem, 5 hour session limit is reached in minutes.

<img width="641" height="421" alt="Image" src="https://github.com/user-attachments/assets/d741c8fe-3bff-4f08-bcc1-de691e8fc2ef" />

bedrich-schindler · 2 months ago

It's still happening (Claude Code v2.1.195, MacOS). It burnt about 50% of my 5h window (8% of weekly limits) of Max 5x within 5 minutes

raveneal · 1 month ago

This was happening to me. I compacted the window and it stopped. Seemed it was reprocessing image heavy window on each turn. compact solved and didn't repeat.

AuraCodez · 25 days ago

It is eating up my limits quick I guess im going to compact it

AuraCodez · 25 days ago

HOW exactly do we fix this.

Boh1 · 17 days ago

Confirming this on Claude Code Version: 2.1.170 / OS: Windows 11.

The usage-burn impact is severe enough that I want to add hard numbers, because I think they understate how bad the loop is.

Impact: This consumed ~32% of my 5-hour usage window in about 3 minutes. The error isn't a one-time failure you dismiss — it recurs on every subsequent turn, and each turn re-sends the full conversation context (including the un-removed image) and gets billed for it. So a single bad image effectively taxes you for a runaway retry loop you can't see or stop.

Trigger: capturing a screenshot of a document (a PDF form) for analysis — the image was evidently too large or malformed to process.

The two things that make this a design bug, not just an error:

  1. The message says the image "was removed" — it isn't. It's dropped from the current turn's processing but stays in conversation history, which is the entire reason it recurs. Every following request re-sends it, re-fails, and re-bills. The message describes an action the system didn't actually perform.
  1. There's no circuit-breaker. After N identical image-processing failures, nothing throttles, evicts the image, or halts. It just loops and keeps consuming the usage window. A simple "we've failed on this same image 3× — stopping and evicting it" would prevent the entire problem.

Also: the suggested remedy "re-read the file if you still need it" is actively harmful when the file is the bad image — it re-injects the exact payload that's breaking the session.

Workaround (confirmed): the only recovery was to let in-flight work finish, manually write a continuation prompt to preserve state, then /clear the session. That's a painful manual rescue while being billed for the loop the whole time.

Related Issue: This is the same failure signature as #66815 (reported ~60% of usage burned across 19 consecutive retries, each re-sending the full context) - that issue was closed as not planned, but the token-burn impact is real and reproducible, so I'd push back on that disposition. At minimum this needs a retry cap / circuit-breaker and a corrected error message.

psouza4 · 5 days ago

Still happening so many months later. I'm surprised such a bug continues to exist in a polished product.

nelsonestrada5 · 3 days ago

Can confirm this is happening to me today.

Claude 1.37937.3 (28dcf5) // macOS Version 26.6.2