[BUG] Claude Desktop Relaunch on Relaunch Chip Click fails in Windows 11
Resolved 💬 3 comments Opened May 20, 2026 by akbcreota Closed Jun 19, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude Desktop Windows 11
When you click on the relaunch to update click that appears on Claude Desktop
The relaunch fails with a "Another Process using Program Error"
Trying to reinstall Claude Desktop Produces the following....
What Should Happen?
The relaunch should work properly
Else provide more specific debug info
Error Messages/Logs
Claude Relaunch Update fails with File in use by another process
Uninstall and reinstall fails with...
2026/05/20 11:36:20.973741 Checking for running Squirrel Claude processes...
2026/05/20 11:36:20.983813 No Squirrel Claude processes found
2026/05/20 11:36:20.983813 Checking for existing Claude MSIX packages...
2026/05/20 11:36:21.018329 Installing MSIX: C:\Users\Anil\AppData\Local\Temp\Claude-2218004046.msix
2026/05/20 11:36:21.019379 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/20 11:36:21.019379 Standard install (not split-account), using AddPackage
2026/05/20 11:36:21.019379 Installing via AddPackage (current-user)...
2026/05/20 11:36:31.819116 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
2026/05/20 11:36:31.819116 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
Please share this log with us.
2026/05/20 11:36:40.229462 Elevated process exited with code 1
2026/05/20 11:36:40.229462 Elevation failed: elevated installer exited with code 1
2026/05/20 11:36:40.229462 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
Steps to Reproduce
Click the relaunch Chip on Claude Desktop running a previous version on Windows 11
Claude Model
Other
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Claude Desktop
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_
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