[BUG] Claude Desktop crashes entire app on Windows
Resolved 💬 3 comments Opened May 19, 2026 by slapharma Closed May 22, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
MSIX, all configs tried
Claude Desktop 1.7196.1.0 (MSIX) on Windows 11. Code tab crashes the entire app immediately on click. Chat and Cowork tabs work fine. Tried: reinstall, HypervisorPlatform enabled, Claude Code CLI installed, all MCP servers disabled, config stripped to empty {}, launching from user directory — none resolved it.
What Should Happen?
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Error Messages/Logs
Steps to Reproduce
- opened claude desktop (windows)
- app crashes after 10-15 seconds without clicking anything
Claude Model
Not sure / Multiple models
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.143
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
VS Code integrated terminal
Additional Information
_No response_
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