[BUG] Cowork runtime missing from macOS app bundle — "Download failed" error on every launch
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Cowork consistently fails with "Failed to start Claude's workspace — Download failed. Check your internet connection and try again." The error persists after multiple reinstalls and manually deleting the VM bundle directories.
What Should Happen?
Cowork consistently fails with "Failed to start Claude's workspace — Download failed. Check your internet connection and try again." The error persists after multiple reinstalls and manually deleting the VM bundle directories.
Error Messages/Logs
Environment:
OS: macOS
Claude Desktop version: Claude 1.6608.2 (ebf1a1) 2026-05-08T23:17:27.000Z
Installation source: claude.ai/download
What's wrong:
Cowork consistently fails with "Failed to start Claude's workspace — Download failed. Check your internet connection and try again." The error persists after multiple reinstalls and manually deleting the VM bundle directories.
Root cause identified:
The Cowork runtime module is completely absent from the app bundle. Verified with:
ls /Applications/Claude.app/Contents/Resources/app.asar.unpacked/node_modules/ | grep -i cowork
Returns nothing.
Steps to Reproduce
Install Claude Desktop on macOS
Open Cowork tab
Observe "Download failed" error
Run the command above — no cowork module present
Troubleshooting already attempted:
Restarted computer
Full clean reinstall of Claude Desktop
Manually deleted ~/Library/Application Support/Claude/vm_bundles
Manually deleted ~/Library/Application Support/Claude/claude-code-vm
No log file generated at ~/Library/Application Support/Claude/logs/cowork_vm_node.log
Expected: Cowork workspace loads normally
Actual: Download fails; runtime binary never present in bundle
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Claude 1.6608.2 (ebf1a1) 2026-05-08T23:17:27.000Z
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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