Hyper-V hypervisor (hvax64.exe) double fault BSOD while Cowork VM is attached on AMD/Win11
Resolved 💬 1 comment Opened May 9, 2026 by dogsukejp Closed Jun 7, 2026
Summary
On a Windows 11 host running Claude Code with Cowork enabled, the system has BSOD'd twice in a week with the crash occurring inside hvax64.exe (the AMD Hyper-V hypervisor), which is the same hypervisor stack that the Cowork Linux VM (claudevm.bundle) runs on. Cowork's VM was attached to Hyper-V at the time of both crashes.
Environment
| Item | Value |
| --- | --- |
| Claude Code (desktop) | 1.6608.2 |
| Cowork VM SDK | 2.1.128 |
| OS | Windows 11 Home, 10.0.26200 |
| CPU | AMD Ryzen 5 5600G (AMD-V) |
| RAM | 32 GB |
| hvax64.exe | 10.0.26100.8328 (2026/05/01) |
Crash 1 — 2026/05/09 19:55:59 JST
- Bugcheck:
0x00020001 (0x11, 0x3e58c0, 0x1007, 0xfffff83031468f00) - WER fault bucket:
NOBLOB_HYPERVISOR_ERROR_Unhandled_DoubleFault_3e58c0_IMAGE_hvax64.exe - Minidump:
C:\Windows\Minidump\050926-15437-01.dmp(3.9 MB) — available on request - Cowork VM state at crash: VM connected (last
[startVM] VM already connectedlog at 19:31:06; ~25 min idle before crash) - Post-reboot: first
startVMattempt timed out after 60 s, second succeeded in 52 s (slower than typical)
Crash 2 — 2026/05/05 06:58:41 JST
- Bugcheck:
0x0000007f (0x8, ...)— UNEXPECTED_KERNEL_MODE_TRAP / Double Fault - WER fault bucket:
0x7f_8 - Minidump:
C:\Windows\Minidump\050526-15312-01.dmp— available on request
Other notes
- No
Microsoft-Windows-WHEA-Loggerevents in the 14 days surrounding either crash → no direct hardware-error evidence. - Cowork's
[KernelBugMonitor]instrumentation incowork_vm_node.logsuggests this failure mode is already on Anthropic's radar. - Unrelated
dxgkrnlLiveKernelEvent on 2026/05/04 (likely GPU TDR, separate issue).
Ask
- Is the
hvax64.exedouble-fault signature a known interaction with Cowork on AMD hosts? - Happy to share both minidumps via whatever channel is convenient.
- Any recommended mitigations short of disabling Cowork entirely?
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