Hyper-V hypervisor (hvax64.exe) double fault BSOD while Cowork VM is attached on AMD/Win11

Resolved 💬 1 comment Opened May 9, 2026 by dogsukejp Closed Jun 7, 2026

Summary

On a Windows 11 host running Claude Code with Cowork enabled, the system has BSOD'd twice in a week with the crash occurring inside hvax64.exe (the AMD Hyper-V hypervisor), which is the same hypervisor stack that the Cowork Linux VM (claudevm.bundle) runs on. Cowork's VM was attached to Hyper-V at the time of both crashes.

Environment

| Item | Value |
| --- | --- |
| Claude Code (desktop) | 1.6608.2 |
| Cowork VM SDK | 2.1.128 |
| OS | Windows 11 Home, 10.0.26200 |
| CPU | AMD Ryzen 5 5600G (AMD-V) |
| RAM | 32 GB |
| hvax64.exe | 10.0.26100.8328 (2026/05/01) |

Crash 1 — 2026/05/09 19:55:59 JST

  • Bugcheck: 0x00020001 (0x11, 0x3e58c0, 0x1007, 0xfffff83031468f00)
  • WER fault bucket: NOBLOB_HYPERVISOR_ERROR_Unhandled_DoubleFault_3e58c0_IMAGE_hvax64.exe
  • Minidump: C:\Windows\Minidump\050926-15437-01.dmp (3.9 MB) — available on request
  • Cowork VM state at crash: VM connected (last [startVM] VM already connected log at 19:31:06; ~25 min idle before crash)
  • Post-reboot: first startVM attempt timed out after 60 s, second succeeded in 52 s (slower than typical)

Crash 2 — 2026/05/05 06:58:41 JST

  • Bugcheck: 0x0000007f (0x8, ...) — UNEXPECTED_KERNEL_MODE_TRAP / Double Fault
  • WER fault bucket: 0x7f_8
  • Minidump: C:\Windows\Minidump\050526-15312-01.dmp — available on request

Other notes

  • No Microsoft-Windows-WHEA-Logger events in the 14 days surrounding either crash → no direct hardware-error evidence.
  • Cowork's [KernelBugMonitor] instrumentation in cowork_vm_node.log suggests this failure mode is already on Anthropic's radar.
  • Unrelated dxgkrnl LiveKernelEvent on 2026/05/04 (likely GPU TDR, separate issue).

Ask

  1. Is the hvax64.exe double-fault signature a known interaction with Cowork on AMD hosts?
  2. Happy to share both minidumps via whatever channel is convenient.
  3. Any recommended mitigations short of disabling Cowork entirely?

View original on GitHub ↗

This issue has 1 comment on GitHub. Read the full discussion on GitHub ↗