[BUG][BUG] Claude in Chrome blocks platform.thetrustconstruct.com (own SaaS production domain) — server-side org_policy: "block" on personal account with no MDM
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
The Claude in Chrome extension blocks navigation to platform.thetrustconstruct.com — the production application subdomain of my own SaaS product — with the message:
Can't access this page This site is blocked by your organization's policy.
What Should Happen?
Claude in Chrome should allow navigation to my own production SaaS domain. No organization, MDM, or managed Chrome policy exists on this machine — block is enforced server-side by Anthropic's classification API.
Error Messages/Logs
Steps to Reproduce
- Install Claude in Chrome extension on a personal Chrome profile (no MDM)
- Navigate to
https://platform.thetrustconstruct.com/dashboard - Open the Claude side panel
- Observe: side panel shows "Can't access this page — This site is blocked by your organization's policy"
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
N/A — Claude in Chrome extension bug. Chrome extension version: 1.0.XX
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
Investigation, Impact, Environment, Related Issues, Suggested Fix
<img width="1213" height="1274" alt="Image" src="https://github.com/user-attachments/assets/955f7168-a01a-45e9-966a-7fef81c93711" />
This issue has 2 comments on GitHub. Read the full discussion on GitHub ↗