[BUG][BUG] Claude in Chrome blocks platform.thetrustconstruct.com (own SaaS production domain) — server-side org_policy: "block" on personal account with no MDM

Resolved 💬 2 comments Opened May 9, 2026 by dimalazutin Closed May 9, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

The Claude in Chrome extension blocks navigation to platform.thetrustconstruct.com — the production application subdomain of my own SaaS product — with the message:

Can't access this page This site is blocked by your organization's policy.

What Should Happen?

Claude in Chrome should allow navigation to my own production SaaS domain. No organization, MDM, or managed Chrome policy exists on this machine — block is enforced server-side by Anthropic's classification API.

Error Messages/Logs

Steps to Reproduce

  1. Install Claude in Chrome extension on a personal Chrome profile (no MDM)
  2. Navigate to https://platform.thetrustconstruct.com/dashboard
  3. Open the Claude side panel
  4. Observe: side panel shows "Can't access this page — This site is blocked by your organization's policy"

Claude Model

None

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

N/A — Claude in Chrome extension bug. Chrome extension version: 1.0.XX

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

Investigation, Impact, Environment, Related Issues, Suggested Fix

<img width="1213" height="1274" alt="Image" src="https://github.com/user-attachments/assets/955f7168-a01a-45e9-966a-7fef81c93711" />

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