[BUG] MCP salesforce not connecting set up as per document

Resolved 💬 2 comments Opened May 7, 2026 by kovooraj Closed May 10, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

I connected Claude to MCP earlier and worked fine for the whole organization recently this week or so something changes and the connection no longer works and it seems like when i try to reconnect it gives me error. please see error message below.

What Should Happen?

It should connect to our salesforce Production.

Error Messages/Logs

Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_f416fb04f174281d"

Steps to Reproduce

Here are the reproduction steps to add to your report:

Steps to Reproduce:

Log into Claude.ai (web app)
Navigate to Settings → Connectors
Click "Add a connector" or "Connect custom MCP"
Enter the following URL:

https://api.salesforce.com/platform/mcp/v1/platform/sobject-all

Click Connect
Claude redirects to Salesforce login/authorization page
Log in with Salesforce credentials and click Allow/Authorize
Salesforce redirects back to Claude.ai
Claude immediately displays:

"Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: ofid_f416fb04f174281d"

Result: Connection fails. No tools available. New ofid_ code generated on every attempt.
Expected Result: Connection succeeds and sobject-all tools (9 tools) become available in Claude.

Reproducibility: 100% — fails on every attempt across multiple sessions
Attempts made: 4 separate reconnect attempts, each generating a unique ofid_ code:
ofid_9a8cd39dd9415c91
ofid_6a376e11b11746de
ofid_81ff0c523baa48eb
ofid_f416fb04f174281d

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude.ai web app

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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