[BUG] Unable to upgrade my pro plane to max one

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Unable to upgrade from pro to max plan. Tried all possible ways (international payments from card, different cards, tried in different days)

What Should Happen?

I need to work with Claude Max for a deadline. Please find a way to let me pay and enjoy the max plan.

Error Messages/Logs

Pagamento non riuscito. Per favore riprova più tardi. Se il
problema persiste, contatta il supporto su
https://support.anthropic.com/

Steps to Reproduce

no code files required. It's about my account when i try to upgrade plan

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

last

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_