[Bug] Native app clients blocked by Cloudflare TLS fingerprinting on KBP datacenter

Resolved 💬 2 comments Opened Apr 29, 2026 by eugene-provectus Closed May 2, 2026

Bug Description
My wifi blocks Claude on my iOS and Android, macOS desktop apps. It says "Something went wrong" Here's a research: So the browser works but the apps don't — that narrows it down. Cloudflare is specifically blocking the native app HTTP clients while letting browsers through. This happens because: - Cloudflare uses TLS fingerprinting (JA3/JA4) to distinguish browsers from other clients - The native apps (iOS/Android/macOS) have a different TLS fingerprint and User-Agent than a browser - Cloudflare's rules at the KBP datacenter are flagging those as suspicious and issuing a challenge the apps can't solve You can't fix this on your end — it's a Cloudflare configuration issue on Anthropic's side. Workarounds: - VPN — routes you through a different Cloudflare datacenter with less aggressive rules - Mobile data — different IP, different datacenter To get it actually fixed: Report it to Anthropic support with these details: - cf-ray: 9f4027cac8132d30-KBP …
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