Claude Chrome extension v1.0.69 service worker fails to boot — "not connected" across all surfaces

Resolved 💬 1 comment Opened Apr 28, 2026 by iamalvisng Closed May 30, 2026

Claude browser extension installs successfully but the service worker never enters running state, so no Anthropic surface can connect to it.

Environment

  • macOS 14 (Darwin 25.2.0)
  • Chrome 147.0.7727.116
  • Claude Code 2.1.121
  • Extension version: 1.0.69
  • Extension ID: fcoeoabgfenejglbffodgkkbkcdhcgfn
  • Profile 1 active, signed into claude.ai

Symptoms

  • Claude Code MCP claude-in-chrome returns "Browser extension is not connected"
  • Claude.ai list_connected_browsers returns "Still not reachable"
  • Chrome's Secure Preferences shows the extension entry with state: None and empty disable_reasons (typical fingerprint of a service-worker boot failure)

Steps tried (all failed)

  1. Reinstall extension from Chrome Web Store
  2. Full Chrome restart (Cmd+Q, reopen)
  3. Toggle extension off/on in chrome://extensions
  4. Switched between Chrome profiles
  5. Verified native messaging host JSONs are registered for both com.anthropic.claude_browser_extension and com.anthropic.claude_code_browser_extension
  6. Verified native host binary launches and creates socket when invoked manually

Expected

Extension service worker boots, MCP / list_connected_browsers returns the device.

Actual

"Not connected" on every surface.

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