Claude Chrome extension v1.0.69 service worker fails to boot — "not connected" across all surfaces

Status Closed — not planned
Reported on v2.1.121
Maintainer reply None cached
Activity 2 comments · opened Apr 28, 2026 · closed May 30, 2026

Claude browser extension installs successfully but the service worker never enters running state, so no Anthropic surface can connect to it.

Environment

  • macOS 14 (Darwin 25.2.0)
  • Chrome 147.0.7727.116
  • Claude Code 2.1.121
  • Extension version: 1.0.69
  • Extension ID: fcoeoabgfenejglbffodgkkbkcdhcgfn
  • Profile 1 active, signed into claude.ai

Symptoms

  • Claude Code MCP claude-in-chrome returns "Browser extension is not connected"
  • Claude.ai list_connected_browsers returns "Still not reachable"
  • Chrome's Secure Preferences shows the extension entry with state: None and empty disable_reasons (typical fingerprint of a service-worker boot failure)

Steps tried (all failed)

  1. Reinstall extension from Chrome Web Store
  2. Full Chrome restart (Cmd+Q, reopen)
  3. Toggle extension off/on in chrome://extensions
  4. Switched between Chrome profiles
  5. Verified native messaging host JSONs are registered for both com.anthropic.claude_browser_extension and com.anthropic.claude_code_browser_extension
  6. Verified native host binary launches and creates socket when invoked manually

Expected

Extension service worker boots, MCP / list_connected_browsers returns the device.

Actual

"Not connected" on every surface.

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