Claude CoWork and all CoWork Conversations disappeared after a Windows 11 Update
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I have a Claude Pro account, but yesterday when I opened the Claude desktop app on my PC, I discovered the Claude CoWork and Claude Code tabs have disappeared. They no longer appear at the top of the app as they used to, and they are also nowhere to be found in the sidebar. Along with the options to use Code and CoWork, all of my previous conversations that took place in CoWork (I haven't used Code) are gone.
Here are steps I've taken to troubleshoot:
Restarted the app from scratch - No change
Removed the app using add/remove programs and re-downloaded and installed it from scratch - No change
Rebooted my PC - No change
Checked my Pro account status to make sure there were no missed payments or anything that would inactivate it - Last payment was 14 days ago (I'm on the monthly plan) and it processed successfully
What Should Happen?
I should regain access to Code and CoWork and my previous CoWork Conversations should be restored
Error Messages/Logs
NoneSteps to Reproduce
Launch the desktop app and voila! No Claude Code or CoWork, no CoWork conversations
Claude Model
Not sure / Multiple models
Is this a regression?
Yes, this worked in a previous version
Last Working Version
Don't Know
Claude Code Version
2.1.119.0
Platform
Other
Operating System
Windows
Terminal/Shell
Terminal.app (macOS)
Additional Information
I'm running Windows 11home version 25H2. I'm not using an API platform or a terminal shell--just Claude Desktop with Claude Pro subscription.
4 Comments
This is a Claude Desktop / CoWork bug, not a Claude Code (CLI) bug. Filed here per existing reports #48676, #49428, #50895, #51871, and #53088, all of which concern the same type of desktop app issue.
While this issue was reported fixed on April 6th, it has apparently regressed past v1.3109.0 (the fix). I am on version 2.1.119.0.
One additional input. My access to Opus 4.6 is not available for selection in chat. I have access to Sonnet 4.6 and Opus 4.7, but not Opus 4.6. I believe it should still be an option for selection. Perhaps this has bearing? All my CoWork work was done on Opus 4.6.
Resolved. User error.
This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.