Claude Desktop Cowork fails with virtiofs mount error when ~/Documents is a symlink to OneDrive
Resolved 💬 3 comments Opened Apr 24, 2026 by gvpatel Closed Apr 28, 2026
Environment:
- macOS 24.6.0 (Darwin)
- Claude Desktop (latest)
- ~/Documents is a symlink to OneDrive (common corporate setup)
Error:
RPC error: failed to mount /mnt/.virtiofs-root/shared/Users/patelgv/Documents/Claude/Artifacts/jira-user-stories-by-status as .artifacts/jira-user-stories-by-status: source path does not exist and could not be created: mkdir /mnt/.virtiofs-root/shared/Users/patelgv/Documents: file exists
Root Cause:
~/Documents is a symlink:
~/Documents -> /Users/patelgv/Library/CloudStorage/OneDrive-ReedElsevierGroupICOReedElsevierInc/Documents
The virtiofs sandbox cannot traverse symlinks when mounting artifact paths.
Expected Behavior:
Claude Desktop should resolve symlinks before mounting paths in the virtiofs sandbox.
Workaround:
None available without breaking OneDrive sync or running sudo commands.
This is a common corporate Mac setup where OneDrive backs up ~/Documents.
This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗