Claude Desktop Cowork fails with virtiofs mount error when ~/Documents is a symlink to OneDrive

Resolved 💬 3 comments Opened Apr 24, 2026 by gvpatel Closed Apr 28, 2026

Environment:

  • macOS 24.6.0 (Darwin)
  • Claude Desktop (latest)
  • ~/Documents is a symlink to OneDrive (common corporate setup)

Error:

RPC error: failed to mount /mnt/.virtiofs-root/shared/Users/patelgv/Documents/Claude/Artifacts/jira-user-stories-by-status as .artifacts/jira-user-stories-by-status: source path does not exist and could not be created: mkdir /mnt/.virtiofs-root/shared/Users/patelgv/Documents: file exists

Root Cause:
~/Documents is a symlink:

~/Documents -> /Users/patelgv/Library/CloudStorage/OneDrive-ReedElsevierGroupICOReedElsevierInc/Documents

The virtiofs sandbox cannot traverse symlinks when mounting artifact paths.

Expected Behavior:
Claude Desktop should resolve symlinks before mounting paths in the virtiofs sandbox.

Workaround:
None available without breaking OneDrive sync or running sudo commands.
This is a common corporate Mac setup where OneDrive backs up ~/Documents.

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