[Bug] RPC error: useradd failed with exit status 12 during Cowork session start

Resolved 💬 3 comments Opened Apr 23, 2026 by mdxvision Closed Apr 27, 2026

Bug Description
I’m consistently getting this error when trying to start a Cowork session:
RPC error: ensure user: useradd failed: exit status 12: useradd: cannot create directory /sessions/...
I’ve already tried:

  • new chats
  • browser refresh / logout
  • different browser
  • retrying multiple times

It fails every time, even on fresh sessions.
Looks like the environment/container provisioning is failing on your side or tied to my account.
Can you reset or clear my session environments?

Environment Info

  • Platform: darwin
  • Terminal: iTerm.app
  • Version: 2.1.63
  • Feedback ID: 49aaf0e4-b203-4fdd-940d-0efea0aa38fe

Errors

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