[Bug] RPC error: useradd failed with exit status 12 during Cowork session start
Status Closed — duplicate
Reported on v2.1.63
Maintainer reply None cached
Activity 3 comments · opened Apr 23, 2026 · closed Apr 27, 2026
Bug Description
I’m consistently getting this error when trying to start a Cowork session:
RPC error: ensure user: useradd failed: exit status 12: useradd: cannot create directory /sessions/...
I’ve already tried:
- new chats
- browser refresh / logout
- different browser
- retrying multiple times
It fails every time, even on fresh sessions.
Looks like the environment/container provisioning is failing on your side or tied to my account.
Can you reset or clear my session environments?
Environment Info
- Platform: darwin
- Terminal: iTerm.app
- Version: 2.1.63
- Feedback ID: 49aaf0e4-b203-4fdd-940d-0efea0aa38fe
Errors
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