[BUG] Claude MAC install/crash issue
Resolved 💬 1 comment Opened Apr 17, 2026 by leeconner-ui Closed May 25, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude crashes on install/startup
What Should Happen?
Claude should install/start up and run normally
Error Messages/Logs
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</plist>Steps to Reproduce
Dragging the Claude install file to the applications folder to stat the installation. This creates the message of "Please check for updates and try again. If the issue persists, contact support at support.claude.com."
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
1.3109.0
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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