[BUG]

Resolved 💬 2 comments Opened Apr 17, 2026 by TransitionEnergyNigeria Closed Apr 20, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Unable to verify phone number during onboarding

<img width="502" height="635" alt="Image" src="https://github.com/user-attachments/assets/b02fb868-9507-4fed-b47c-4c4dd3b40c3c" />

What Should Happen?

During onboarding, Claude keeps generating error code saying 'unable to send verification code to this number. Try a different number or try again later'. By the way, I tried multiple different numbers and tried later several times with the same results.

<img width="502" height="635" alt="Image" src="https://github.com/user-attachments/assets/1c7b60b6-a163-4e0b-bff5-2c0067c44f25" />

Error Messages/Logs

unable to send verification code to this number. Try a different number or try again later

Steps to Reproduce

  1. Open Claude mobile phone app or web app
  2. Log in (new account)
  3. Enter your phone number to get a verification code
  4. Enter a local Nigerian number
  5. Hit 'send verification code' button

Claude Model

Sonnet (default)

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

Sonnet 4.6

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

_No response_

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