[BUG] Claude Desktop failed to launch” on Windows 11 Pro (v1.3036.0.0)

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Desktop app version: 1.3036.0.0
OS: Windows 11 Pro
Exact error: “Claude Desktop failed to launch. Please check for updates and try again.”
Steps taken: fully closed app, uninstalled and reinstalled, restarted Windows (still fails).
Logs: nothing appears in Event Viewer → Windows Logs → Application after launch attempt.

What Should Happen?

The Claude windows app should open without an issue.

Error Messages/Logs

[Window Title]
Claude

[Main Instruction]
Claude Desktop failed to launch

[Content]
Please check for updates and try again. If the issue persists, contact support at support.claude.com.

[OK]

Steps to Reproduce

Installed as administrator on windows 11 pro machine

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

1.3036.0.0

Platform

Anthropic API

Operating System

Windows 11 Pro

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_