Claude Desktop installation fails with HRESULT 0x80073CF6 on Windows 11 Pro
Resolved 💬 3 comments Opened Apr 16, 2026 by shoumyasrkr91 Closed May 25, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
System:
- Windows 11 Pro, Build 26200
- Intel i5-14600K, 48GB RAM
- x64-based PC, Gigabyte Z790 Eagle AX
Problem:
Installation fails at the MSIX package registration step with error:
"AddPackage failed with HRESULT 0x80073CF6"
Steps taken:
- Removed old Claude package via Get-AppxPackage claude | Remove-AppxPackage
- Deleted all leftover Claude folders from LocalAppData
- Confirmed CoworkVMService does not exist
- Restarted PC
- Downloaded fresh installer from claude.com/download
- Ran as Administrator
- Same error persists every time
Expected: Claude Desktop installs successfully
Actual: Installation fails with HRESULT 0x80073CF6
What Should Happen?
Claude Desktop should install successfully on Windows 11 Pro
Error Messages/Logs
Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6
Steps to Reproduce
- Download ClaudeSetup.exe from claude.com/download
- Run as Administrator on Windows 11 Pro Build 26200
- Installation fails with HRESULT 0x80073CF6
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Claude.ai
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
Attempted full cleanup via PowerShell before reinstalling:
- Get-AppxPackage claude | Remove-AppxPackage (ran successfully)
- Deleted LocalAppData Claude folders
- CoworkVMService confirmed not present
- Fresh installer downloaded, same error persists
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