Claude Desktop installation fails with HRESULT 0x80073CF6 on Windows 11 Pro

Resolved 💬 3 comments Opened Apr 16, 2026 by shoumyasrkr91 Closed May 25, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

System:

  • Windows 11 Pro, Build 26200
  • Intel i5-14600K, 48GB RAM
  • x64-based PC, Gigabyte Z790 Eagle AX

Problem:
Installation fails at the MSIX package registration step with error:
"AddPackage failed with HRESULT 0x80073CF6"

Steps taken:

  1. Removed old Claude package via Get-AppxPackage claude | Remove-AppxPackage
  2. Deleted all leftover Claude folders from LocalAppData
  3. Confirmed CoworkVMService does not exist
  4. Restarted PC
  5. Downloaded fresh installer from claude.com/download
  6. Ran as Administrator
  7. Same error persists every time

Expected: Claude Desktop installs successfully
Actual: Installation fails with HRESULT 0x80073CF6

What Should Happen?

Claude Desktop should install successfully on Windows 11 Pro

Error Messages/Logs

Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073CF6

Steps to Reproduce

  1. Download ClaudeSetup.exe from claude.com/download
  2. Run as Administrator on Windows 11 Pro Build 26200
  3. Installation fails with HRESULT 0x80073CF6

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude.ai

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

Attempted full cleanup via PowerShell before reinstalling:

  • Get-AppxPackage claude | Remove-AppxPackage (ran successfully)
  • Deleted LocalAppData Claude folders
  • CoworkVMService confirmed not present
  • Fresh installer downloaded, same error persists

View original on GitHub ↗

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