Code tab not working
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Account: [jdeely@missioncity.com](mailto:jdeely@missioncity.com)
Organization: Mission City Software (Team plan, Primary owner)
Device: MacBook Air, Apple Silicon (arm64), macOS
Claude Desktop version: 1.1.1348.0
Claude Code binary version: 2.1.92
ISSUE: Claude Desktop Code tab has been completely non-functional for approximately 5 weeks. The Code tab UI loads but never responds. Every session attempt fails immediately.
LOG ERROR (every single attempt):
Claude Code process exited with code 1
unhealthy cycle (0s, hadFirstResponse=false, reason=no_response)
WHAT HAS BEEN RULED OUT after weeks of diagnosis:
Binary works perfectly when invoked manually from Terminal
Binary is fully initialized and authenticated (shows "Welcome back Joe, Mission City Software, Claude Team")
OAuth token lookup succeeds every time — auth is not the issue
CLAUDE_CODE_MAX_OUTPUT_TOKENS env var — removed from all shell configs and snapshots
ANTHROPIC_API_KEY env var — not set
Corrupted install — full nuclear wipe of all Claude data performed multiple times
Account issue — other Mission City Software team members work fine
Multiple accounts tested — both Google and non-Google accounts fail identically after first login
PATTERN: Works on very first login after a full wipe, breaks permanently on any subsequent session restart. This is a Desktop session restart bug.
SECONDARY ERRORS in unknown-window.log:
["account_profile"] data is undefined
Access to fetch at 'https://a-cdn.claude.ai/params/sri/EEA5F558...' blocked by CORS policy
SUPPORT HISTORY: 20+ support tickets submitted since March 2026. No human response received. BBB complaint filed. Refund refused.
REQUEST: Engineering investigation of how Desktop spawns the Claude Code binary on session restart. The binary is healthy — the issue is in Desktop's invocation pipeline.
What Should Happen?
code tab should work
Error Messages/Logs
Steps to Reproduce
Nothing to reproduce - the code tab is not working - see the
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Account: jdeely@missioncity.com Organization: Mission City Software (Team plan, Primary owner) Device: MacBook Air, Apple Silicon (arm64), macOS Claude Desktop version: 1.1.1348.0 Claude Code binary version: 2.1.92 ISSUE: Claude Desktop Code tab has been completely non-functional for approximately 5 weeks. The Code tab UI loads but never responds. Every session attempt fails immediately. LOG ERROR (every single attempt): Claude Code process exited with code 1 unhealthy cycle (0s, hadFirstResponse=false, reason=no_response) WHAT HAS BEEN RULED OUT after weeks of diagnosis: Binary works perfectly when invoked manually from Terminal Binary is fully initialized and authenticated (shows "Welcome back Joe, Mission City Software, Claude Team") OAuth token lookup succeeds every time — auth is not the issue CLAUDE_CODE_MAX_OUTPUT_TOKENS env var — removed from all shell configs and snapshots ANTHROPIC_API_KEY env var — not set Corrupted install — full nuclear wipe of all Claude data performed multiple times Account issue — other Mission City Software team members work fine Multiple accounts tested — both Google and non-Google accounts fail identically after first login PATTERN: Works on very first login after a full wipe, breaks permanently on any subsequent session restart. This is a Desktop session restart bug. SECONDARY ERRORS in unknown-window.log: ["account_profile"] data is undefined Access to fetch at 'https://a-cdn.claude.ai/params/sri/EEA5F558...' blocked by CORS policy SUPPORT HISTOR
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
Account: [jdeely@missioncity.com](mailto:jdeely@missioncity.com)
Organization: Mission City Software (Team plan, Primary owner)
Device: MacBook Air, Apple Silicon (arm64), macOS
Claude Desktop version: c
Claude Code binary version: 2.1.92
ISSUE: Claude Desktop Code tab has been completely non-functional for approximately 5 weeks. The Code tab UI loads but never responds. Every session attempt fails immediately.
LOG ERROR (every single attempt):
Claude Code process exited with code 1
unhealthy cycle (0s, hadFirstResponse=false, reason=no_response)
WHAT HAS BEEN RULED OUT after weeks of diagnosis:
Binary works perfectly when invoked manually from Terminal
Binary is fully initialized and authenticated (shows "Welcome back Joe, Mission City Software, Claude Team")
OAuth token lookup succeeds every time — auth is not the issue
CLAUDE_CODE_MAX_OUTPUT_TOKENS env var — removed from all shell configs and snapshots
ANTHROPIC_API_KEY env var — not set
Corrupted install — full nuclear wipe of all Claude data performed multiple times
Account issue — other Mission City Software team members work fine
Multiple accounts tested — both Google and non-Google accounts fail identically after first login
PATTERN: Works on very first login after a full wipe, breaks permanently on any subsequent session restart. This is a Desktop session restart bug.
SECONDARY ERRORS in unknown-window.log:
["account_profile"] data is undefined
Access to fetch at 'https://a-cdn.claude.ai/params/sri/EEA5F558...' blocked by CORS policy
SUPPORT HISTORY: 20+ support tickets submitted since March 2026. No human response received. BBB complaint filed. Refund refused.
REQUEST: Engineering investigation of how Desktop spawns the Claude Code binary on session restart. The binary is healthy — the issue is in Desktop's invocation pipeline.
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