Code tab not working

Resolved 💬 2 comments Opened Apr 9, 2026 by joedeely Closed May 23, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Account: [jdeely@missioncity.com](mailto:jdeely@missioncity.com)
Organization: Mission City Software (Team plan, Primary owner)
Device: MacBook Air, Apple Silicon (arm64), macOS
Claude Desktop version: 1.1.1348.0
Claude Code binary version: 2.1.92
ISSUE: Claude Desktop Code tab has been completely non-functional for approximately 5 weeks. The Code tab UI loads but never responds. Every session attempt fails immediately.
LOG ERROR (every single attempt):
Claude Code process exited with code 1
unhealthy cycle (0s, hadFirstResponse=false, reason=no_response)
WHAT HAS BEEN RULED OUT after weeks of diagnosis:

Binary works perfectly when invoked manually from Terminal
Binary is fully initialized and authenticated (shows "Welcome back Joe, Mission City Software, Claude Team")
OAuth token lookup succeeds every time — auth is not the issue
CLAUDE_CODE_MAX_OUTPUT_TOKENS env var — removed from all shell configs and snapshots
ANTHROPIC_API_KEY env var — not set
Corrupted install — full nuclear wipe of all Claude data performed multiple times
Account issue — other Mission City Software team members work fine
Multiple accounts tested — both Google and non-Google accounts fail identically after first login

PATTERN: Works on very first login after a full wipe, breaks permanently on any subsequent session restart. This is a Desktop session restart bug.
SECONDARY ERRORS in unknown-window.log:
["account_profile"] data is undefined
Access to fetch at 'https://a-cdn.claude.ai/params/sri/EEA5F558...' blocked by CORS policy
SUPPORT HISTORY: 20+ support tickets submitted since March 2026. No human response received. BBB complaint filed. Refund refused.
REQUEST: Engineering investigation of how Desktop spawns the Claude Code binary on session restart. The binary is healthy — the issue is in Desktop's invocation pipeline.

What Should Happen?

code tab should work

Error Messages/Logs

Steps to Reproduce

Nothing to reproduce - the code tab is not working - see the

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Account: jdeely@missioncity.com Organization: Mission City Software (Team plan, Primary owner) Device: MacBook Air, Apple Silicon (arm64), macOS Claude Desktop version: 1.1.1348.0 Claude Code binary version: 2.1.92 ISSUE: Claude Desktop Code tab has been completely non-functional for approximately 5 weeks. The Code tab UI loads but never responds. Every session attempt fails immediately. LOG ERROR (every single attempt): Claude Code process exited with code 1 unhealthy cycle (0s, hadFirstResponse=false, reason=no_response) WHAT HAS BEEN RULED OUT after weeks of diagnosis: Binary works perfectly when invoked manually from Terminal Binary is fully initialized and authenticated (shows "Welcome back Joe, Mission City Software, Claude Team") OAuth token lookup succeeds every time — auth is not the issue CLAUDE_CODE_MAX_OUTPUT_TOKENS env var — removed from all shell configs and snapshots ANTHROPIC_API_KEY env var — not set Corrupted install — full nuclear wipe of all Claude data performed multiple times Account issue — other Mission City Software team members work fine Multiple accounts tested — both Google and non-Google accounts fail identically after first login PATTERN: Works on very first login after a full wipe, breaks permanently on any subsequent session restart. This is a Desktop session restart bug. SECONDARY ERRORS in unknown-window.log: ["account_profile"] data is undefined Access to fetch at 'https://a-cdn.claude.ai/params/sri/EEA5F558...' blocked by CORS policy SUPPORT HISTOR

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

Account: [jdeely@missioncity.com](mailto:jdeely@missioncity.com)
Organization: Mission City Software (Team plan, Primary owner)
Device: MacBook Air, Apple Silicon (arm64), macOS
Claude Desktop version: c
Claude Code binary version: 2.1.92
ISSUE: Claude Desktop Code tab has been completely non-functional for approximately 5 weeks. The Code tab UI loads but never responds. Every session attempt fails immediately.
LOG ERROR (every single attempt):
Claude Code process exited with code 1
unhealthy cycle (0s, hadFirstResponse=false, reason=no_response)
WHAT HAS BEEN RULED OUT after weeks of diagnosis:

Binary works perfectly when invoked manually from Terminal
Binary is fully initialized and authenticated (shows "Welcome back Joe, Mission City Software, Claude Team")
OAuth token lookup succeeds every time — auth is not the issue
CLAUDE_CODE_MAX_OUTPUT_TOKENS env var — removed from all shell configs and snapshots
ANTHROPIC_API_KEY env var — not set
Corrupted install — full nuclear wipe of all Claude data performed multiple times
Account issue — other Mission City Software team members work fine
Multiple accounts tested — both Google and non-Google accounts fail identically after first login

PATTERN: Works on very first login after a full wipe, breaks permanently on any subsequent session restart. This is a Desktop session restart bug.
SECONDARY ERRORS in unknown-window.log:
["account_profile"] data is undefined
Access to fetch at 'https://a-cdn.claude.ai/params/sri/EEA5F558...' blocked by CORS policy
SUPPORT HISTORY: 20+ support tickets submitted since March 2026. No human response received. BBB complaint filed. Refund refused.
REQUEST: Engineering investigation of how Desktop spawns the Claude Code binary on session restart. The binary is healthy — the issue is in Desktop's invocation pipeline.

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