[BUG]

Resolved 💬 3 comments Opened Apr 7, 2026 by christianhenriksen Closed Apr 11, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report
  • [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code shows "Credit balance too low · Add funds: https://platform.claude.com/settings/billing" despite being logged in via subscription (managed key, Pro plan) with Extra Usage enabled and $49.47 remaining balance.

The error links to platform.claude.com — the API billing system — even though I am authenticated via claude.ai subscription login, not an API key. Claude Code appears to be checking the wrong billing system.

Version
Claude Code 2.1.92

Auth method: /login managed key (subscription, not API key)
Organization: Individual Org
Model: claude-sonnet-4-6

What Should Happen?

Expected Behavior

Claude Code should check the claude.ai subscription and Extra Usage balance, not the platform.claude.com API credit balance, when the user is authenticated via subscription login.

Actual Behavior

Error references platform.claude.com/settings/billing — the wrong billing system for subscription users. This caused me to purchase API credits on platform.claude.com unnecessarily before realizing the error was misleading.

Error Messages/Logs

Steps to Reproduce

Steps to Reproduce

  1. Log in via claude login (subscription/OAuth, not API key)
  2. Pro plan with Extra Usage enabled (~$49 balance, 11% used)
  3. Submit a prompt in Claude Code
  4. Receive: Credit balance too low · Add funds: https://platform.claude.com/settings/billing

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude Code is up to date (2.1.92)

Platform

Anthropic API

Operating System

Ubuntu/Debian Linux

Terminal/Shell

Other

Additional Information

_No response_

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