[BUG] Claude Desktop - Code mode (CCD) fails with SSL cert verification behind Zscaler proxy
Resolved 💬 3 comments Opened Apr 3, 2026 by imbimbi Closed Apr 7, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
- Unable to use Claude desktop Code mode in Mac, behind Zscaler.
- Code mode (CCD) fails with SSL cert verification behind Zscaler proxy
- install_ca_certificates completes in 0ms, finds no certs
- Chat and Cowork modes work fine
- Zscaler Root CA is in system keychain with admin trust
- Claude Desktop v1.569.0 on macOS
What Should Happen?
Should be able to use Claude desktop code mode in Mac, behind ZScaler
Error Messages/Logs
Steps to Reproduce
Run the setup I mentioned with those version numbers. Claude desktop Code mode does not connect to Anthropic APIs.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Claude Desktop v1.569.0 on macOS
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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