[BUG] Claude App - Code/Web endlessly timing out again - but no issues open in status.claude.ai

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Hitting endless timeouts in Claude Code Web asking for a simple file to be created (project plan) when writing large files via the Write tool, the approximate file size (this plan is ~400 lines of markdown).

This is using the Claude App and the Code tab with Web option selected.

Early this morning, everything was fine. Starting at 9:30am we began to be unable to use Claude Code Web for anything substantial.

No notices of issues with our usage.

What Should Happen?

Can someone please acknowledge that this product is unusable?

Error Messages/Logs

Let me read a couple of context docs that CLAUDE.md says are relevant, then write the plan.


Read 2 files
Read 2 files

Now let me also check how the Art19 rate limiter is imported and used, so I get the pattern right.


Read a file
Read a file

Good. Now I have everything I need. Let me write the comprehensive project plan.

Request timed out

Steps to Reproduce

Launch Claude App on MacOS
Start a Claude Code Web Session with a Git Repo selected
Ask Claude to build a 400 line project plan (all good)
Ask Claude to write this to the current branch.
Shit show

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

Claude 1.1.9669 (aea25d) 2026-03-30T20:17:34.000Z

Platform

Other

Operating System

macOS

Terminal/Shell

Other

Additional Information

It would be nice if there was an option here folks for Claude app. Or maybe you don't want to support this? There is no way to open tickets just for Claude app that I can find. Even though it has a Code tab/feature.

<img width="1017" height="415" alt="Image" src="https://github.com/user-attachments/assets/496e974b-5a29-4ce6-b3e6-48daf3ba012a" />