[BUG] GitHub Integration Connect Button Non-Functional on Web and Desktop
Environment
- Platform (select one):
- [x] Anthropic API
- [ ] AWS Bedrock
- [ ] Google Vertex AI
- [ ] Other:
- Claude CLI version: Claude 0.12.28 (5f9bc7) 2025-07-18T21:14:50.000Z (using Claude web and Claude Desktop app)
- Operating System: macOS
- Terminal: Not applicable (UI issue)
Bug Description
The GitHub integration "Connect" button is non-functional across both Claude web (claude.ai) and Claude Desktop. Clicking the "Connect" button in Settings > Connectors in Desktop goes to the webpage, and clicking on it on the webpage does nothing - no authentication flow, no error message, no response whatsoever. This prevents users from using the official GitHub integration.
Steps to Reproduce
On Claude Web:
- Navigate to claude.ai
- Go to Settings > Connectors
- Find GitHub in the list and click "Connect"
- Nothing happens - button is unresponsive
On Claude Desktop:
- Open Claude Desktop app
- Click "+" button in chat interface
- Select "Add from GitHub" or go to Settings > Connectors > "Connect"
- Get redirected to web page with "Connect" button
- Click "Connect" button
- Nothing happens - button is unresponsive
Alternative attempt:
- Go to Settings > Connectors > Browse connectors > Web
- Only shows "Atlassian" connector
- No GitHub connector available to install
Expected Behavior
- Clicking "Connect" should initiate GitHub OAuth authentication flow
- User should be redirected to GitHub to authorize access
- After authorization, the connector should show as "Connected"
Actual Behavior
- "Connect" button is completely unresponsive - no click event fires
- No authentication flow starts
- No error messages displayed
- Button remains in "Connect" state indefinitely
- Custom GitHub MCP (if configured manually) can fetch metadata but cannot access PRs
- After trying to use Github MPC, Claude Desktop breaks, with a message "Claude will return soon"
Additional Context
- Atlassian MCP connector is working correctly. Our custom MCP in the company is not working either and breaks the app now.
- This appears to be affecting multiple users (based on lack of GitHub connector in "Browse connectors")
- The issue affects both the web interface and desktop app
- Custom GitHub MCP shows it's partially functional, suggesting the backend might work but the UI connection mechanism is broken
Screenshots:
<img width="777" height="419" alt="Image" src="https://github.com/user-attachments/assets/67e2b8f3-3bb4-45d6-bbe4-522a615741e9" />
Related issues: This might be related to the broader MCP connection issues reported in #1611, #3193, and others.
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