[BUG] Remote Control not available on Pro plan — "unknown skill" error on Windows

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I'm a Claude Pro subscriber and I'm unable to use the Remote Control feature despite the official documentation at https://code.claude.com/docs/en/remote-control stating it is available on Pro plans. Running /remote-control inside a Claude Code session returns an "unknown skill" error immediately.

Environment:

• Claude Code version: 2.1.63
• Plan: Claude Pro
• OS: Windows
• Terminal: PowerShell
• Auth method: claude.ai (first-party, not API key)
• Email: daniel@dugganco.com
• Org: daniel@dugganco.com's Organization

What Should Happen?

/remote-control should start a Remote Control session and display a QR code and session URL as documented at https://code.claude.com/docs/en/remote-control

Error Messages/Logs

unknown skill

Steps to Reproduce

1. Install Claude Code v2.1.63 on Windows
2. Authenticate via /login with a Claude Pro account
3. Start a Claude Code session
4. Run /remote-control inside the session
5. Error appears immediately: "unknown skill"

Note: Also tried claude remote-control from the command line directly with the same result.

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.63 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

The official docs list Pro as a supported plan. Could you please enable Remote Control for my account or advise if Windows support is not yet available? Related issues: #29185, #29449, #30169