[BUG] There was another service outage. I have no idea what kind of compensation, apology, or improvement you are making.

Resolved 💬 4 comments Opened Jul 21, 2025 by ghost Closed Aug 23, 2025

You’re selling $100 and $200 plans, but the service doesn’t work. There’s no apology, no notice about the cause of the outage, nothing. You sell business plans and then treat customers like beta testers. If that’s what you’re going to do, you shouldn’t have sold these plans in the first place. I wonder if you’ve ever considered proper compensation for the business disruptions customers face when your service is down.

It’s so frustrating that trashy startups like this keep popping up.
Do you think people paying $100 or $200 subscriptions are using a free plan or something?
If you can’t make the numbers work, any losses are because you failed to plan your business properly—it’s not our job to shoulder the damage when there’s an outage.

You’re literally a garbage company selling garbage for money. I had a service to deploy today and you completely ruined it. That’s it—thanks, Anthropic.

You have no respect for users who trusted you and paid money, so I can’t understand how you think you can run an AI business. Do you think “business” means just running things sloppily without even an apology when your servers go down? Even a school club wouldn’t operate a service like this

I really hope you disappear from the market.

<img width="995" height="757" alt="Image" src="https://github.com/user-attachments/assets/20d338ed-48d2-4b1e-be26-a9d0c56f9100" />

``` bash
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 1 seconds… (attempt 1/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 1 seconds… (attempt 2/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 2 seconds… (attempt 3/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 5 seconds… (attempt 4/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 10 seconds… (attempt 5/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 16 seconds… (attempt 6/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 35 seconds… (attempt 7/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 33 seconds… (attempt 8/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 32 seconds… (attempt 9/10)
⎿ API Error (529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}) · Retrying in 35 seconds… (attempt 10/10)
⎿  API Error: 529 {"type":"error","error":{"type":"overloaded_error","message":"Overloaded"}}

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