[BUG] [Cowork] CoworkVMService fails with "signature verification initialization failed" on Windows 11 Pro (MSIX)

Resolved 💬 3 comments Opened Mar 27, 2026 by verkaufsoptimierung Closed Mar 31, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

CoworkVMService starts but immediately crashes with the following error on every attempt:
Service error: signature verification initialization failed:
failed to get service executable path: The system cannot find the path specified.
The service executable exists at the correct path and the version matches, but the service cannot verify its own signature due to MSIX sandbox restrictions.

System:

OS: Windows 11 Pro (Version 10.0.26200)
Claude Version: 1.1.9134.0 (MSIX install)
CPU: Intel Core i7-12700 (12 Kerne, 20 logische Prozessoren)
Hyper-V: aktiviert, vmms läuft
Virtualisierung: aktiviert

Schritte zur Reproduktion:

Claude Desktop installieren (MSIX)
Cowork öffnen
Fehler erscheint sofort

Aus cowork-service.log (C:\ProgramData\Claude\Logs):
Warning: failed to open service for recovery config: Access is denied.
[HCS] vmcompute.dll loaded successfully
[HCS] computecore.dll loaded successfully
[HCS] Procs initialized, HCS ready
[HCN] Initialized HCN API from computenetwork.dll
Service error: signature verification initialization failed:
failed to get service executable path: The system cannot find the path specified.
Dieser Fehler tritt seit dem 11.03.2026 bei jedem Start auf (über 15 Versuche dokumentiert im Log).

Verifiziert:

cowork-svc.exe existiert unter C:\Program Files\WindowsApps\Claude_1.1.9134.0_x64__pzs8sxrjxfjjc\app\resources\cowork-svc.exe ✅
Version stimmt mit registriertem Dienst überein ✅
Hyper-V Dienste laufen (vmms, vmcompute) ✅
Virtualisierung im BIOS aktiviert ✅
Temp-Variable auf C:\Temp gesetzt (selbes Laufwerk wie AppData) ✅
AppData\Roaming\Claude\vm_bundles\claudevm.bundle\ manuell erstellt ✅

Alle Workarounds aus Issue #30584 wurden versucht – keiner hilft.

Verwandte Issues: #30584, #25911, #27897

What Should Happen?

Claude should initialise the Workspace for Claude Cowork

Error Messages/Logs

Fehler beim Starten von Claudes Arbeitsbereich
VM service not running. The service failed to start.
Ein Neustart von Claude oder deinem Computer behebt dies manchmal. Falls das Problem weiterhin besteht, kannst du den Workspace neu installieren oder deine Debug-Logs teilen, um uns bei der Verbesserung zu helfen.

Steps to Reproduce

  1. Claude Desktop installieren (MSIX)
  2. Cowork öffnen
  3. Fehler erscheint sofort

Claude Model

Opus

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

1.1.9134.0 (MSIX install)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

View original on GitHub ↗

This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗