[BUG] Dispatch photo uploads from iPhone silently fail — files never arrive in Cowork desktop session
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Photos sent from the iPhone Claude app via Dispatch appear to send successfully on the mobile side (no error shown), but never appear in the active Cowork desktop session. Happens consistently across multiple attempts.
Steps to Reproduce:
Open Cowork on Claude Desktop (Windows, active session)
Open Claude app on iPhone, open Dispatch
Select and send 1–2 photos from Camera Roll
Observe: iPhone shows photos as sent; Cowork desktop receives nothing
Expected: Photos appear in the Cowork session.
Actual: No files arrive. No error on either device. Silent failure.
System Info:
iPhone 15 Pro, latest iOS
Claude Desktop for Windows, latest version
Subscription: Max
Additional Notes:
iPhone default photo format is HEIC. Unknown whether format or file size contributes, but the silent failure with zero error feedback is the core issue — the user has no way to know something went wrong.
What Should Happen?
photos uploaded via dispatch should show up on Claude desktop
Error Messages/Logs
Steps to Reproduce
Steps to Reproduce:
Open Cowork on Claude Desktop (Windows, active session)
Open Claude app on iPhone, open Dispatch
Select and send 1–2 photos from Camera Roll
Observe: iPhone shows photos as sent; Cowork desktop receives nothing
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Version 1.1.8629 (befdfc)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other
Additional Information
_No response_
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