[BUG] Claude Code not working in Team version

Resolved 💬 3 comments Opened Mar 25, 2026 by morten-relead Closed Mar 28, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

I just upgraded from a Personal Max plan to the team version. Claude Code stopped working. Both on web and desktop app (Mac). My personal Max plan still works.

Got this from my personal Claude Code trying to debug:

<img width="891" height="486" alt="Image" src="https://github.com/user-attachments/assets/96723899-c01c-4490-a68b-07aa67c5d946" />

That confirms it - Team plan Claude Code is broken on Anthropic's side. Your repo setup is fine.

Report it now at https://github.com/anthropics/claude-code/issues with:

Your two screenshots
"Claude Code works on personal plan but hangs on Team plan (stuck at Imagining.../Deliberating... with Retry connection)"
Desktop App + web both affected

What Should Happen?

That I can actually use the product that I bought

Error Messages/Logs

Steps to Reproduce

Open Claude Code on a Team version

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude Code CLI v2.1.83

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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