[BUG] yukonSilver unsupported
Resolved 💬 2 comments Opened Mar 22, 2026 by RunsItself Closed Mar 25, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Cowork fails to start with "VM service not running" error.
Every launch, yukonSilver VM engine marks system as unsupported
and deletes the bundle:
[cleanupVMBundleIfUnsupported] yukonSilver not supported (status=unsupported)
[deleteVMBundle] Deleting reinstall files...
VM never starts. Error persists after reinstall, bundle delete, and fresh install.
cowork_vm_node.log
cowork-service.log
What Should Happen?
Cowork should start successfully and VM should run.
Error Messages/Logs
[cleanupVMBundleIfUnsupported] yukonSilver not supported (status=unsupported), checking for stale bundle...
[deleteVMBundle] Deleting reinstall files from ...vm_bundles\claudevm.bundle
[deleteVMBundle] Reinstall files deleted (sessiondata.img and rootfs.img.zst preserved)
Service error: signature verification initialization failed: failed to get service executable path: The system cannot find the path specified.
Steps to Reproduce
- Install Claude Desktop v1.1.7714 on Windows 11 Pro (25H2, Build 26200.8037)
- Open Claude Desktop
- Click on Cowork tab
- Error appears: "Failed to start Claude's workspace — VM service not running"
- Check cowork_vm_node.log — yukonSilver marked as unsupported, bundle deleted every launch
- Issue persists after: full reinstall, Delete VM Bundle, fresh EXE install
Claude Model
None
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
Claude Desktop version: 1.1.7714
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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