[BUG] Channels still ignored on Team plan with Enterprise managed settings (remote) — v2.1.81

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code version: 2.1.81
Platform: macOS
Plan: Claude Team

Description

After updating to v2.1.81 (which includes the fix "Fixed --channels bypass for Team/Enterprise orgs with no other managed settings configured"), --channels is still being silently ignored for Team plan accounts whose organization has Enterprise managed settings (remote) active.

The 2.1.81 fix appears to only address the case where no managed settings are present. It does not handle the case where a remote managed settings config exists but does not explicitly include the Channels feature flag.

Steps to reproduce

1. Be on a Claude Team plan with an org that has remote managed settings active
2. Enable the Channels toggle in the org admin UI at claude.ai
3. Run: claude --channels plugin:telegram@claude-plugins-official
4. Observe: --channels ignored / Channels are not currently available

/status output

Version: 2.1.81
Login method: Claude Team Account
Organization: Regenerative Medicine Division WCM
Setting sources: User settings, Shared project settings,
                 Project local settings,
                 Enterprise managed settings (remote)
MCP servers: plugin:telegram:telegram ✔

Expected behavior

--channels should be respected when the Channels toggle is enabled in the org admin UI, regardless of whether the org also has a remote managed settings config.

Actual behavior

--channels is ignored with "Channels are not currently available", even though:

• The org admin toggle for Channels is ON
• The Telegram MCP plugin is installed and connected (✔)
• Claude Code is v2.1.81 with the supposed fix

Root cause hypothesis

The remote managed settings config does not include an explicit Channels permission flag, and the feature check requires it to be present rather than falling back to the org UI toggle. The 2.1.81 fix only bypassed the check for orgs with no managed settings — orgs with remote managed settings still hit the same wall.

Workaround

None known. Awaiting backend config fix from Anthropic support.

What Should Happen?

Get Claude Channels to work on Claude Teams account.

Error Messages/Logs

--channels ignored (plugin:telegram@claude-plugins-official)
Channels are not currently available

Steps to Reproduce

1. Be on a Claude Team plan with an org that has remote managed settings active
2. Enable the Channels toggle in the org admin UI at claude.ai
3. Run: claude --channels plugin:telegram@claude-plugins-official
4. Observe: --channels ignored / Channels are not currently available

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.81

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_