Claude in Chrome: persistent 'account verification' dialog when using Code tab in Claude Desktop
Status Closed — not planned
Maintainer reply None cached
Workaround ✓ Mentioned in description ↑
Activity 4 comments · opened Mar 21, 2026 · closed Apr 19, 2026
Bug Description
Claude in Chrome browser tools always return "Browser extension is not connected" when used from Claude Code running inside Claude Desktop's "코드" (Code) tab. A "Chrome용 Claude 계정 확인" (Chrome Claude account verification) dialog appears every time, with no way to resolve it.
Environment
- OS: macOS Darwin 24.6.0
- Claude Desktop: v1.1.7714
- Claude Code: v2.1.63 (running inside Desktop's Code tab)
- Chrome Extension: freshly reinstalled from Chrome Web Store
- Chrome Extension ID: fcoeoabgfenejglbffodgkkbkcdhcgfn
- Account: Same account (Max plan) logged in on Claude Desktop, Chrome extension, and claude.ai
Steps to Reproduce
- Open Claude Desktop app
- Switch to "코드" (Code) tab
- Use any
mcp__Claude_in_Chrome__*tool (e.g.,tabs_context_mcp) - Dialog appears: "Chrome 확장 프로그램은 Claude Desktop과 동일한 계정으로 로그인되어 있어야 합니다"
- All three options ("확장 프로그램 설정 열기", "Chrome 다시 시작", "취소") fail to resolve the issue
- Tool always returns: "Claude in Chrome is not connected"
What We Verified
- ✅ Same account logged in everywhere (Claude Desktop, Chrome extension, claude.ai)
- ✅ Claude in Chrome toggle enabled in Desktop Connector settings
- ✅ Native messaging host process running:
/Applications/Claude.app/Contents/Helpers/chrome-native-host - ✅ Bridge socket exists:
/tmp/claude-mcp-browser-bridge-*/ - ✅ Chrome extension sidebar works independently (shows "How can I help you today?")
- ✅ Extension uninstalled and reinstalled
- ✅ Chrome fully restarted multiple times
- ✅ Extension toggled off/on in chrome://extensions
Relevant Log Errors
From ~/Library/Logs/Claude/claude.ai-web.log:
Uncaught (in promise) UnknownError: Internal error opening backing store for indexedDB.open.
This error repeats multiple times and may indicate a corrupted token/auth store.
Expected Behavior
Chrome browser tools should connect successfully when the same account is used across Claude Desktop, Chrome extension, and claude.ai.
Additional Context
- This has never worked for this user — not a regression
- Related to #20887, #20341, #25736 but those workarounds (changing native host path) don't apply here since Claude Code runs inside Desktop, not as standalone CLI
- The dialog provides no actionable error details, making debugging difficult
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