[BUG] CoworkVMService stuck on old version, blocks reinstall on Windows 11 Pro

Resolved 💬 2 comments Opened Mar 20, 2026 by philip825 Closed Apr 17, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Error: 0x80070002 — failed to register windows.service extension
Service cannot be deleted — access denied even as Administrator
Claude not visible in Settings → Apps or winget

What Should Happen?

Cowork should run

Error Messages/Logs

Error: 0x80070002 — failed to register windows.service extension

Steps to Reproduce

Tried: restart, reinstall workspace, manual registry cleanup, full AppData wipe, WindowsApps folder deletion

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

1.1.7714.0

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

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