[BUG] CoworkVMService stuck on old version, blocks reinstall on Windows 11 Pro
Resolved 💬 2 comments Opened Mar 20, 2026 by philip825 Closed Apr 17, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Error: 0x80070002 — failed to register windows.service extension
Service cannot be deleted — access denied even as Administrator
Claude not visible in Settings → Apps or winget
What Should Happen?
Cowork should run
Error Messages/Logs
Error: 0x80070002 — failed to register windows.service extension
Steps to Reproduce
Tried: restart, reinstall workspace, manual registry cleanup, full AppData wipe, WindowsApps folder deletion
Claude Model
None
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
1.1.7714.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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