Anthropic API Usage Policy Violation Blocking Research Request
Resolved 💬 4 comments Opened Jul 15, 2025 by rivirside Closed Aug 20, 2025
Bug Description
I am trying to use claude code for research. I am a medical student at UA CoM - Phoenix and I am trying to use this to help with molecular dynamics and protein engineering research. I keep getting the error: API Error: Claude Code is unable to respond to this request, which appears to violate our Usage Policy (https://www.anthropic.com/legal/aup). Please double press esc to edit your last message or start a new session for
Claude Code to assist with a different task.
Environment Info
- Platform: darwin
- Terminal: Apple_Terminal
- Version: 1.0.51
- Feedback ID: 7f35c9cc-8ad8-44dd-a492-a467b0abd10a
Errors
[{"error":"Error: Command failed: security find-generic-password -a $USER -w -s \"Claude Code\"\nsecurity: SecKeychainSearchCopyNext: The specified item could not be found in the keychain.\n\n at genericNodeError (node:internal/errors:984:15)\n at wrappedFn (node:internal/errors:538:14)\n at checkExecSyncError (node:child_process:891:11)\n at execSync (node:child_process:963:15)\n at eD (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:712:4489)\n at file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:624:13989\n at Q (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:526:14406)\n at QF (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:624:13129)\n at cC (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:624:11995)\n at qB (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:624:16609)","timestamp":"2025-07-15T04:36:45.120Z"}]This issue has 4 comments on GitHub. Read the full discussion on GitHub ↗