[BUG] Cowork "yukonSilver not supported" on Windows 10 Pro 22H2 with Hyper-V running
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Cowork tab shows "requires a newer installation" banner.
yukonSilver is flagged as unsupported and VM never starts.
Environment:
- OS: Windows 10 Pro, Version 22H2, Build 19045.6456
- Processor: Intel Core i5-7300U
- RAM: 8GB
- Claude Desktop: latest (fresh install 3/15/2026)
- Hyper-V: Running (Get-Service vmms confirms)
Log output (cowork_vm_node.log):
[cleanupVMBundleIfUnsupported] yukonSilver not supported (status=unsupported), checking for stale bundle...
[startVM] VM not supported (win32/x64), skipping
What Should Happen?
Cowork loads and runs — Hyper-V is active and OS meets stated requirements.
Error Messages/Logs
Cowork loads and runs — Hyper-V is active and OS meets stated requirements.
Steps to Reproduce
- Fresh install of Claude Desktop v1.1.6679 on Windows 10 Pro 22H2 (Build 19045.6456)
- Hyper-V enabled and running (Get-Service vmms returns Status: Running)
- BIOS virtualization enabled (Task Manager > Performance > CPU shows Virtualization: Enabled)
- Open Claude Desktop
- Click Cowork tab
- Banner shows "Cowork requires a newer installation"
- cowork_vm_node.log shows yukonSilver marked unsupported on every launch — VM never starts
Additional context: Cowork briefly worked on this machine prior to a system reset. After reinstalling Claude Desktop v1.1.6679, the yukonSilver error appears on every launch with no workaround available.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
N/A
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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