[BUG] "Claude Code Desktop on macOS always stalls at 62.4% (1298.0/2078.6 MB) when downloading vm_bundles. Tried clearing cache and reinstalling multiple times."

Resolved 💬 2 comments Opened Mar 13, 2026 by lamusa1983-art Closed Mar 13, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

"Claude Code Desktop on macOS always stalls at 62.4% (1298.0/2078.6 MB) when downloading vm_bundles. Tried clearing cache and reinstalling multiple times."

What Should Happen?

Download should complete successfully so Claude Code sessions can load."

Error Messages/Logs

Steps to Reproduce

  1. Open Claude Desktop app on macOS
  2. Click "New Session" in the Code tab
  3. Session fails immediately with "Failed to load session"
  4. Checked logs: download stalls at exactly 62.4% (1298.0/2078.6 MB) every time

Environment:

  • macOS: [你的版本]
  • Claude Desktop: v2.1.72
  • Tried: clearing vm_bundles cache, reinstalling, resetting tccutil permissions

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.72

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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