[Bug] claude-code-vm directory not created on Windows installation, VM service fails to start

Bug Description
The claude-code-vm directory is never created or populated after installation on Windows 10, so the VM service cannot start. This causes "Failed to load session" errors in both the Code and Cowork tabs. Chat tab works fine.
Error in logs: VM service not running. The service failed to start.
Steps already tried: cleared session folders, deleted .claude config, full uninstall/clean reinstall, ran as Administrator, verified Virtual Machine Platform is enabled in Windows. All failed.
The CLI (v2.1.74) works as a workaround. Desktop app is v2.1.72. The claude-code-vm folder simply never gets populated during or after install, suggesting the VM binary download is being skipped during the Windows installation process.

Environment Info

• Platform: win32
• Terminal: null
• Version: 2.1.74
• Feedback ID: 635e3e82-31a3-4fa4-b793-778be0090d19

Errors

[{"error":"Error: File does not exist. Note: your current working directory is C:\\Users\\mikey\\Documents\\StormlightArchive\\Projects\\Work.\n    at Object.call (file:///C:/Users/mikey/AppData/Roaming/npm/node_modules/@anthropic-ai/claude-code/cli.js:1539:5936)\n    at async GxY (file:///C:/Users/mikey/AppData/Roaming/npm/node_modules/@anthropic-ai/claude-code/cli.js:4028:15020)","timestamp":"2026-03-13T08:58:38.873Z"}]