[BUG] "Claude Desktop Failed to Launch: We are so sorry, Claude Desktop failed to launch. Please check for updates and try again. If the issue persists, contact support." Tahoe 26.3.1
Resolved 💬 2 comments Opened Mar 12, 2026 by jacques567 Closed Mar 15, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
when downloading .dmg file for mac, above pop up appears every time - have deleted entire library cache, checked for latest version of desktop app, no luck with anything.
What Should Happen?
Claude desktop app opens on mac
Error Messages/Logs
Steps to Reproduce
claude.ai/download
macOS
download to desktop
save
drag to applications
open Claude app
error
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
1.1.6041
Platform
Other
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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