[BUG] Cowork file preview panel shows blank content (works in Chat)
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Description
File preview panel in Cowork opens with the correct header/toolbar
but the content area is completely blank/white. The same file types
(PDF, etc.) preview correctly in Chat mode.
Steps to reproduce
- Open a Cowork session
- Generate or open any file (PDF, DOCX, etc.)
- Click the file link — preview panel opens on the right
- Header shows filename and Adobe Acrobat dropdown, but content is blank
Expected behavior
File content should render in the preview panel
Environment
- Claude Desktop version: 1.1.5749
- Plan: Max
- macOS: Sequoia 15.7.3
- Mac: MacBook Pro 16-inch 2023, M2 Max, 32GB RAM
Troubleshooting tried
- Updated app to latest version (1.1.5749)
- Restarted Mac
- Tested in a fresh Cowork session — same issue
- Confirmed preview works fine in Chat mode
<img width="1138" height="1109" alt="Image" src="https://github.com/user-attachments/assets/f552ad5e-5647-4405-b511-a11d05f30d88" />
What Should Happen?
File content (PDF, DOCX, HTML, etc.) should render and be visible in the Cowork preview panel, the same way it does in Chat mode.
Error Messages/Logs
Steps to Reproduce
- Open any Cowork session
- Ask Claude to create a file (e.g. "create a 1 page lorem ipsum PDF")
- Click the file link in the response
- Preview panel opens on the right — header/toolbar shows but content area is blank
Claude Model
Opus
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
N/A
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Other
Additional Information
This bug occurs in Claude Desktop (Cowork mode), not the API or CLI. The bug report template doesn't have a Claude Desktop option for Platform.
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