[DOCS] Clarify: Claude for Excel/PowerPoint 'Enterprise gateway' not available - LiteLLM works for Claude Code only
Summary
This is a documentation/clarification request after testing LiteLLM gateway with multiple Claude products.
What Works ✅
Claude Code CLI works perfectly with LiteLLM proxy + Azure AI Foundry:
export ANTHROPIC_BASE_URL="https://my-tunnel.trycloudflare.com"
export ANTHROPIC_AUTH_TOKEN="sk-litellm-azure-proxy"
claude
# Works! Can use Azure credits through LiteLLM proxy
Other OpenAI-compatible apps (Cursor, Continue, etc.) also work via LiteLLM.
What Doesn't Work ❌
Claude for Excel and Claude for PowerPoint add-ins do NOT show the "Enterprise gateway" login option documented here:
https://support.claude.com/en/articles/13945233-use-claude-for-excel-and-powerpoint-with-an-llm-gateway
The documentation states:
"On the sign-in screen, select 'Enterprise gateway.' Enter the Gateway URL and API token your IT team provided."
But this option simply does not appear in the add-in UI.
The Confusion
The documentation at https://code.claude.com/docs/en/llm-gateway covers LLM gateway configuration, but it's unclear that:
- This only applies to Claude Code CLI, not to Office add-ins
- Claude for Excel/PowerPoint may require different configuration or subscription tier
- There's no public repo to report Office add-in issues
Request
Please clarify in the documentation:
- Which products support LLM gateways?
- Claude Code CLI ✅
- Claude for Excel ❓
- Claude for PowerPoint ❓
- Claude Cowork ❓
- If Excel/PowerPoint support enterprise gateways:
- What subscription tier is required?
- How to access the option?
- Is it region-restricted?
- Where to report Office add-in bugs (since this repo is marked
invalidfor such issues)
Environment
- LiteLLM proxy with Azure AI Foundry backend
- Cloudflare tunnel for public HTTPS URL
- All endpoints working (
/v1/models,/v1/messages,/v1/chat/completions) - macOS + Microsoft Excel for Mac (Microsoft 365)
Related
- Issue #33388 (marked invalid - was about the same problem)
- Documentation: https://support.claude.com/en/articles/13945233-use-claude-for-excel-and-powerpoint-with-an-llm-gateway
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