[FEATURE] Bias for content critical to helping customers understand how Claude operates

Resolved 💬 2 comments Opened Mar 11, 2026 by mattelggren Closed Apr 9, 2026

Preflight Checklist

  • [x] I have searched existing requests and this feature hasn't been requested yet
  • [x] This is a single feature request (not multiple features)

Problem Statement

Claude didn't know about its own, newly added, capabilities. This undermines customer trust in Claude's ability to provide relevance.

Proposed Solution

Request that you add support for differentiating Claude-related support documentation from all other information on the web. And have bias for indexing this content ahead of customer inquires.

Add web content indexing priority for primary documentation and other resources published by Anthropic.

Content critical to helping customers understand how Claude operates, created by Anthropic, is unambiguously top of the quality and relevance hierarchy for inquires concerning Claude.

Alternative Solutions

_No response_

Priority

Medium - Would be very helpful

Feature Category

Documentation

Use Case Example

This morning (3/11/26 8:00am PT) I asked Claude about a an interactive mode command ‘/btw’ and Claude was unaware of this feature. I then pointed Claude at the documentation: https://code.claude.com/docs/en/interactive-mode

Claude said it was a new feature and not yet indexed. Then suggested that, given the amount of information on the web, it doesn’t process specific information until asked—including Anthropic’s own documentation. I pointed out to Claude that this seems wrong since not all information on the web is equal in quality and relevance.

Claude agreed and recommended I open a feature request.

Additional Context

_No response_

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