[BUG] EEXIST: file already exists, mkdir 'C:\Users\<USERNAME>'
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude CLI started freezing when attempting to start it.
Reboots, attempts to reinstall irm https://claude.ai/install.ps1 | iex failed.
Installer would also freeze.
In the logs it would report
EEXIST: file already exists, mkdir 'C:\Users\<USERNAME>'
Claude web helped me to manually delete all claude/anthropic files from my profile and uninstall from npm.
Attempts to reinstall irm https://claude.ai/install.ps1 | iex failed with same issue, even after reboot.
Claude web suggested installing using npm method again @anthropic-ai/claude-code after manually removing all files again.
This worked but claude itself said it had switched to standalone and to run claude install I think. Then everything was broken again and same error appears in the logs.
Claude support bot now suggests the package has been updated and is now called @anthropic-ai/claude-agent-sdk
So going to remove all claude files once again manually and try another install.
- using nvm and manually switched to each version and ran the nvm uninstall for each.
What Should Happen?
Claude should install using the standalone installer as this apparently is the newest way that it should operate.
Claude should then work.
Error Messages/Logs
2026-03-05T17:26:38.061Z [ERROR] Failed to save config with lock: Error: EEXIST: file already exists, mkdir 'C:\Users\<USERNAME>'
Steps to Reproduce
Clear down all claude/.claude/anthropic folders from profile, within local, .local, roaming folders.
Run npm uninstall for each version in nvm.
Reboot.irm https://claude.ai/install.ps1 | iex
ornpm install -g @anthropic-ai/claude-code then let it upgrade itself.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
latest
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
Use powershell but also gitbash.
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