[BUG]

Resolved 💬 2 comments Opened Mar 3, 2026 by cd500 Closed Mar 6, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Hello Anthropic Support,

I am the owner of the Claude account linked to [colin750@gmail.com](mailto:colin750@gmail.com) (created via Google OAuth). I no longer have access to that Gmail account and cannot log in. The subscription is still active and billing continues.

I can provide you with the billing details, redacted statements, government ID, or partial API keys if required.

Please advise on next steps.

Thank you,

Colin Do

What Should Happen?

Transfer claude code email

Error Messages/Logs

Can’t login

Steps to Reproduce

Can’t login

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.64

Platform

Anthropic API

Operating System

Other Linux

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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