[BUG]
Resolved 💬 2 comments Opened Mar 3, 2026 by cd500 Closed Mar 6, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Hello Anthropic Support,
I am the owner of the Claude account linked to [colin750@gmail.com](mailto:colin750@gmail.com) (created via Google OAuth). I no longer have access to that Gmail account and cannot log in. The subscription is still active and billing continues.
I can provide you with the billing details, redacted statements, government ID, or partial API keys if required.
Please advise on next steps.
Thank you,
Colin Do
What Should Happen?
Transfer claude code email
Error Messages/Logs
Can’t login
Steps to Reproduce
Can’t login
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.64
Platform
Anthropic API
Operating System
Other Linux
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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