[BUG] WEB UI Plan Usage

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

related to
https://github.com/anthropics/claude-code/issues/30127
https://www.reddit.com/r/ClaudeCode/comments/1riz6fg/claudeaisettingsusage_now_showing_pro_subscription/

Bug Report: Plan Usage Limits Not Rendering on Settings > Usage Page

Date: March 3, 2026
Severity: High — directly impacts billing awareness
Affected Page: https://claude.ai/settings/usage

Summary

The "Plan usage limits" section (current session, weekly limits, progress bars) intermittently fails to render on the Usage settings page. When this occurs, only the "Extra usage" billing section is displayed, leaving users with no visibility into their plan consumption.

Reproduction Steps

1. Navigate to Settings → Usage through the claude.ai app interface — Plan usage limits load correctly
2. Refresh the page (F5 or browser refresh) — Plan usage limits disappear; only Extra usage section remains
3. Navigate away and return through the app — loads again
4. Refresh again — broken again, every time

Direct navigation to claude.ai/settings/usage via URL also consistently fails to load the Plan usage limits section.

Environment

• Tested on three browsers: Google Chrome, Brave, Mozilla Firefox
• All three produce the identical result
• Two rendering engines affected: Chromium and Gecko
• OS: Windows
• Plan: Pro

Evidence

• Screenshot 1: Page loaded correctly via app navigation — all usage bars visible
• Screenshot 2: Same page after refresh — only Extra usage section displayed
• Screenshot 3: Confirmed identical behavior on Brave browser

Why This Is Critical

• Users with Extra usage enabled have no way to see their current consumption before it silently transitions to paid overage billing
• No error message, loading indicator, or fallback is shown — the section simply does not render
• The billing/upsell section (Extra usage) loads reliably every time while the usage tracking section fails
• New users unfamiliar with the page layout may assume the Extra usage section is the entire page and purchase credits unnecessarily

Other Reports

• Reddit post on r/ClaudeCode (March 3, 2026) by u/Character-Gas-5885 confirms the same issue: Plan usage not visible on web, only accessible via CLI /usage command. Notes it started after this morning's intermittent service issues.
• Anthropic Status Page confirmed a usage reporting outage on Feb 26–27, 2026 — this may be a lingering frontend issue from that incident.

Requested Fix

1. Ensure the Plan usage limits section loads reliably on every page load, not just via internal app navigation
2. Display a loading state or error message if usage data fails to fetch — never show a blank page with only the billing section
3. Do not render the Extra usage section without the Plan usage limits section — they must be tied together

What Should Happen?

Everything should show

Error Messages/Logs

Steps to Reproduce

Reproduction Steps

1. Navigate to Settings → Usage through the claude.ai app interface — Plan usage limits load correctly
2. Refresh the page (F5 or browser refresh) — Plan usage limits disappear; only Extra usage section remains
3. Navigate away and return through the app — loads again
4. Refresh again — broken again, every time

Direct navigation to claude.ai/settings/usage via URL also consistently fails to load the Plan usage limits section.

Claude Model

Other

Is this a regression?

Yes, this worked in a previous version

Last Working Version

0

Claude Code Version

1.0.123

Platform

Other

Operating System

Windows

Terminal/Shell

Other

Additional Information

_No response_