[BUG] WEB UI Plan Usage
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
related to
https://github.com/anthropics/claude-code/issues/30127
https://www.reddit.com/r/ClaudeCode/comments/1riz6fg/claudeaisettingsusage_now_showing_pro_subscription/
Bug Report: Plan Usage Limits Not Rendering on Settings > Usage Page
Date: March 3, 2026
Severity: High — directly impacts billing awareness
Affected Page: https://claude.ai/settings/usage
Summary
The "Plan usage limits" section (current session, weekly limits, progress bars) intermittently fails to render on the Usage settings page. When this occurs, only the "Extra usage" billing section is displayed, leaving users with no visibility into their plan consumption.
Reproduction Steps
- Navigate to Settings → Usage through the claude.ai app interface — Plan usage limits load correctly
- Refresh the page (F5 or browser refresh) — Plan usage limits disappear; only Extra usage section remains
- Navigate away and return through the app — loads again
- Refresh again — broken again, every time
Direct navigation to claude.ai/settings/usage via URL also consistently fails to load the Plan usage limits section.
Environment
- Tested on three browsers: Google Chrome, Brave, Mozilla Firefox
- All three produce the identical result
- Two rendering engines affected: Chromium and Gecko
- OS: Windows
- Plan: Pro
Evidence
- Screenshot 1: Page loaded correctly via app navigation — all usage bars visible
- Screenshot 2: Same page after refresh — only Extra usage section displayed
- Screenshot 3: Confirmed identical behavior on Brave browser
Why This Is Critical
- Users with Extra usage enabled have no way to see their current consumption before it silently transitions to paid overage billing
- No error message, loading indicator, or fallback is shown — the section simply does not render
- The billing/upsell section (Extra usage) loads reliably every time while the usage tracking section fails
- New users unfamiliar with the page layout may assume the Extra usage section is the entire page and purchase credits unnecessarily
Other Reports
- Reddit post on r/ClaudeCode (March 3, 2026) by u/Character-Gas-5885 confirms the same issue: Plan usage not visible on web, only accessible via CLI
/usagecommand. Notes it started after this morning's intermittent service issues. - Anthropic Status Page confirmed a usage reporting outage on Feb 26–27, 2026 — this may be a lingering frontend issue from that incident.
Requested Fix
- Ensure the Plan usage limits section loads reliably on every page load, not just via internal app navigation
- Display a loading state or error message if usage data fails to fetch — never show a blank page with only the billing section
- Do not render the Extra usage section without the Plan usage limits section — they must be tied together
What Should Happen?
Everything should show
Error Messages/Logs
Steps to Reproduce
Reproduction Steps
- Navigate to Settings → Usage through the claude.ai app interface — Plan usage limits load correctly
- Refresh the page (F5 or browser refresh) — Plan usage limits disappear; only Extra usage section remains
- Navigate away and return through the app — loads again
- Refresh again — broken again, every time
Direct navigation to claude.ai/settings/usage via URL also consistently fails to load the Plan usage limits section.
Claude Model
Other
Is this a regression?
Yes, this worked in a previous version
Last Working Version
0
Claude Code Version
1.0.123
Platform
Other
Operating System
Windows
Terminal/Shell
Other
Additional Information
_No response_
9 Comments
Found 2 possible duplicate issues:
This issue will be automatically closed as a duplicate in 3 days.
🤖 Generated with Claude Code
I found a "solution" in the form of enabling and then disabling
Extra usage.It'll glitch out for a moment, and I'm not sure if it works everywhere, but it's worth a shot.
Sidenote, it looks like the usage meter is spiking REALLY high for no reason. Two short (maybe ~10 total) messages, and it shot up to 95%.
Some issues are being tracked on https://status.claude.com/
worked for me ty.
I also feel the usage meter is not working properly I dont know if its dependant on a certain model or a claude code issue
edit: nvm gets bugged again when you refresh
I am seeing the same thing.
I am also seeing the same thing and have been for much of the day. /usage is working on the CLI for me. macOS Ventura 13.5, Chrome Version 145.0.7632.117 (Official Build) (arm64).
same for me, there is no usage panel on usage web page
<img width="1879" height="619" alt="Image" src="https://github.com/user-attachments/assets/32c2b9cf-9cf9-4a17-bb39-cafd9f095e17" />
Should be resolved now.
This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.