[BUG]

Resolved 💬 3 comments Opened Mar 2, 2026 by IIk137 Closed Mar 5, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Hello!

I'm reaching out about an issue with the Claude Desktop app on macOS. The Code tab doesn't start, while the regular chat works fine.

When trying to start a session in Code, I get the following error:

Error invoking remote method '$eipc_message$_61a9f65f-1ad1-4154-b2da-52d6d0694886_$_claude.web_$_LocalSessions_$_start': Error: Unable to start session: account information is unavailable. Check your network connection and try again.

What I've already tried:
— Restarting the app and the computer
— Signing out and signing back in
— Clearing the app cache (~/Library/Application Support/Claude, ~/Library/Caches/Claude)
— Uninstalling and reinstalling the app
— Help → Troubleshooting → Clear cache and restart
— Checking internet connection (stable, claude.ai works fine in the browser)
— Checking system clock (set automatically)
— Disabling VPN

None of the above helped. The issue reproduces consistently on every attempt to launch Code.

Environment:
— macOS: 26.2 (25C56)
— Claude Desktop: Claude 1.1.4498 (24f768) 2026-02-26T19:47:09.000Z
— Subscription: Max

I've seen similar bug reports on GitHub (#25177, #20016, #18974), related to a validation error in Electron IPC when calling LocalAgentModeSessions.start.

Could you please let me know if there's a known fix or if one is expected in an upcoming update?

Thank you!

What Should Happen?

The Code tab should start a session successfully and display the Claude Code interface, the same way the regular Chat tab works without issues.

Error Messages/Logs

Error invoking remote method '$eipc_message$_61a9f65f-1ad1-4154-b2da-52d6d0694886_$_claude.web_$_LocalSessions_$_start': Error: Unable to start session: account information is unavailable. Check your network connection and try again.

Steps to Reproduce

Steps to Reproduce

Open Claude Desktop app on macOS
Click on the "Code" tab
Attempt to start a new session
Error appears: "Unable to start session: account information is unavailable"

Note: Regular Chat tab works without issues. The problem only affects the Code tab.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude 1.1.4498 (24f768) 2026-02-26T19:47:09.000Z

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Other

Additional Information

_No response_

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