[Bug] Remote Control unavailable despite Pro plan authentication

Found 3 possible duplicate issues:

1. https://github.com/anthropics/claude-code/issues/28816
2. https://github.com/anthropics/claude-code/issues/28792
3. https://github.com/anthropics/claude-code/issues/28781

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Error: Remote Control is not enabled for your account. Contact your administrator.

I am also having this issue on the max plan ($200/month)
Claude Code v2.1.59
OS: Windows 11

claude remote control
Error: Remote Control is not yet available on your plan.

They said it is not supposed to work in this issue for Pro/Max subscriptions, although in the documentation it says it supports Pro and Max subscriptions https://github.com/anthropics/claude-code/issues/28098#issuecomment-3961914578

Same here. I have pro subscription but get error

claude remote did not work forPro subscription. error is Subscription: requires a Pro or Max plan. API keys are not supported.

claude docs say it should work for pro.

same here. Pro plan subscribed but I receive this error message with claude remote-control
Error: Remote Control is not enabled for your account. Contact your administrator.
with claude rc
Error: Remote Control is not yet available on your plan.

+1 here too

Logging out and back in fixed it for me.

+1 for me too. Pro plan user.

+1 max plan user

+1 Max and Team plans, tried Logging out and back and it didn't fix :/

+1 Max Plan

Pro plan, logged out logged back in.
Still getting: Error: Remote Control is not yet available on your plan.

Pro plan, logged out logged back in. Still getting: Error: Remote Control is not yet available on your plan.

Same

I have Max 5x personal plan and I still don't have it. I have Claude Code v2.1.59
I tried to logout and login, it didn't fix.

+1 Same issue. Claude Code v2.1.61, Claude Pro, macOS Mac Mini M4.
Error: Remote Control is not yet available on your plan.

Just to be clear @AllenCCW @MarianoGarciaGz @adamlahbib @ziobudda @cbaldo @ihsandemir etc... this feature is NOT supposed to be avilable for Pro plans. It's only for Max plans https://code.claude.com/docs/en/remote-control#continue-local-sessions-from-any-device-with-remote-control

Tried again today after upgrading to 2.1.62 and all worked fine for me in Team and Max plans :)

Tried again today after upgrading to 2.1.62 and all worked fine for me in Team and Max plans :)

I'm still getting this:

❯ claude rc
Error: Remote Control is not yet available on your plan.

They are probably rolling out in batches. They could have communicated this maybe 🤷🏻‍♂️

##FIXED##
Go to your .claude directory and find the settings.json file
Clear it and enter the following
{"env": {}}
then logout and log back in

This worked for me. I had some custom settings that were preventing the remote control option from being displayed.

##FIXED## Go to your .claude directory and find the settings.json file Clear it and enter the following {"env": {}} then logout and log back in This worked for me. I had some custom settings that were preventing the remote control option from being displayed.

ok, this worked for me too, but you realise that I can't simply remove all my config? We need to figure out what is blocking that command. This is definitely a bug.

p.s: claude rc now works, even with my full settings

BOOM! FOUND! It' Telemetry!
If you add this "DISABLE_TELEMETRY": "1"
You won't get the feature 🙄

This doesn't work for me :(

##FIXED## Go to your .claude directory and find the settings.json file Clear it and enter the following {"env": {}} then logout and log back in This worked for me. I had some custom settings that were preventing the remote control option from being displayed.

I was on pro plan, tried login logout, and env, and delete cache, and ..., not working.

So I upgraded to MAX, then login and logout, boom, it's working now. ¯\_(ツ)_/¯

As mentioned on #29449, I am seeing the same issue. The Remote Control docs indicate that:

Remote Control is available as a research preview on Max and Pro plans. It is not available on Team or Enterprise plans.

Just to be clear @AllenCCW @MarianoGarciaGz @adamlahbib @ziobudda @cbaldo @ihsandemir etc... this feature is NOT supposed to be avilable for Pro plans. It's only for Max plans https://code.claude.com/docs/en/remote-control#continue-local-sessions-from-any-device-with-remote-control

From the page that you have linked:

Remote Control is available as a research preview on Max and Pro plans. It is not available on Team or Enterprise plans.

Ehmmm....

> Just to be clear @AllenCCW @MarianoGarciaGz @adamlahbib @ziobudda @cbaldo @ihsandemir etc... this feature is NOT supposed to be avilable for Pro plans. It's only for Max plans https://code.claude.com/docs/en/remote-control#continue-local-sessions-from-any-device-with-remote-control From the page that you have linked: Remote Control is available as a research preview on Max and Pro plans. It is not available on Team or Enterprise plans. Ehmmm....

And on the same page a bit more below:

Subscription: requires a Max plan. Pro plan support is coming soon. API keys are not supported.

What a clusterfuck of a rollout.

Apparently it's 100% rolled out to Pro users ... :)

https://x.com/i/status/2027460961884639663

Tried all fixes suggested here and no luck on pro. Was going to update to max anyway but am now curious... Will hold out a little bit imagining they are doing a rollout over time and their comms are just bad.

try unset CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC && claude rc

Same issue here

https://github.com/anthropics/claude-code/issues/29449#issuecomment-3980950474

Hey all - if you're continuing to have issues please feel free to DM me on X with your email address and what version of CC you are running https://x.com/noahzweben

Still seeing this issue on 2.1.68.

Still seeing this issue on 2.1.68.

same here

Still seeing this issue on 2.1.68.

Same, even after logout/login. Not sure what else can I try.

Should be fixed on 2.1.69 https://x.com/noahzweben/status/2029648921354719319

I am still seeing this on 2.1.71

Still seeing in 2.1.72

I had similar issue and after I've unset these envs I was able to turn remote control

CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC
CLAUDE_CODE_DISABLE_TERMINAL_TITLE

A few diagnostic steps that have helped others resolve this:
1. Verify your auth method:

claude auth status

Remote Control requires claude.ai account auth (not API key). If it shows an API key, switch to account auth:

claude auth logout
claude auth login

2. Check if the feature flag is enabled for your account:

claude remote-control

If this returns the "not available on your plan" error, it may be a server-side feature flag issue. Some users have reported that the feature becomes available after:

• Logging out and back in
• Updating to the latest version (claude --update)
• Waiting 24-48 hours after plan upgrade (feature flags can take time to propagate)

3. Try from a clean session:

claude auth logout
claude auth login
claude remote-control

4. Check your version:

claude --version

Remote Control was introduced around v2.1.x. If you're on an older version, updating might help:

claude --update

5. If nothing works:
This may be a server-side issue where the plan detection is stale. Some users in similar situations (#28098, 79 reactions) have found that contacting Anthropic support resolved the flag issue.

Nothing worked until I simply ran unset ANTHROPIC_API_KEY, there was key in my env from another project and the claude auth status command isn't actually very clear about it

Still the same error in v2.1.104
I have disabled export DISABLE_TELEMETRY=0 and it worked for a while but not any more. I haven't changed any settings during that time.

Error: Remote Control is not yet enabled for your account.

Max plan (20x), 2.1.136 (Claude Code)
Error: Remote Control is not yet enabled for your account.